Virtual Kiosk Truck Scale Management System
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Solution Overview
Problem
Existing truck scale kiosk systems lack ease and versatility for upgrades and customization, requiring servicing technicians and lacking scalability.
Innovation Solution
A truck scale management system that utilizes virtual scales and kiosks, allowing for customizable web-based interfaces, easy upgrades, and scalability, with features like unlimited pre-ticketed re-weighments and payment processing.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If existing kiosk systems are used with truck scales, then vehicle identification and weight capture are facilitated, but the systems lack ease and versatility for upgrades and customization, requiring servicing technicians
Solution Approach 1:
The patent creates virtual copies of physical kiosks as software-defined entities that can be deployed across multiple devices. These virtual kiosk instances replicate the functionality of physical kiosks but can be updated and customized through software without requiring physical intervention or technical servicing, thereby improving ease of upgrades while reducing system complexity
Solution Approach 2:
The system transitions from static physical kiosk configurations to dynamic virtual kiosk instances that can be programmatically configured, updated, and customized. This dynamic approach allows the system to adapt to different requirements through software changes rather than hardware modifications, eliminating the need for servicing technicians while enabling easy customization
2Adaptability or versatility
If existing kiosk systems are deployed at multiple locations, then vehicle weighing operations are supported, but the systems lack scalability without requiring additional technical servicing
Solution Approach 1:
The patent creates universal virtual kiosk instances that can be deployed across multiple locations and devices through a centralized management system. A single virtual kiosk definition can be replicated and instantiated anywhere in the network, providing scalable multi-location support without requiring location-specific technical configuration or servicing
Solution Approach 2:
The system introduces a centralized management server as an intermediary between the physical infrastructure and multiple kiosk locations. This intermediary handles the complexity of deployment, configuration, and updates centrally, allowing multiple locations to scale without each requiring individual technical servicing, thereby separating scalability from technical complexity
Data Source
AI summary
A truck scale management system comprising a server including a processor and a memory having executable instructions stored thereon that when executed by the processor cause the processor to connect to a truck scale system through a communication interface via a virtual scale, the virtual scale comprising a data connection to a physical truck scale in the truck scale system and including attributes of the physical truck scale, retrieve a given virtual kiosk associated with the virtual scale from a database, the given virtual kiosk communicatively accessible from a client device and including one or more customizable functionalities and workflows that interact with the truck scale system, and facilitate communication between the client device and the truck scale system via the given virtual kiosk.