Virtual Line Management for Fair Product Access
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Solution Overview
Problem
Current systems fail to effectively manage the surge in demand for limited-run products and tickets, leading to website overload and frustration for users who cannot access them due to bandwidth limitations, resulting in purchases from resellers.
Innovation Solution
A virtual line management system that utilizes a smartphone app to allow users to join virtual lines based on social interactions, location, and attentiveness, offering rewards to top users and allowing for mission completions to advance positions, thereby minimizing bandwidth usage and ensuring fair access to limited products.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If users rush to buy limited-run products at release time, then product availability is improved, but website bandwidth is overwhelmed causing access failures
Solution Approach 1:
The patent segments users into different groups based on their purchase behavior and preferences. By analyzing historical data and user profiles, the system divides the user base into segments that can be targeted with personalized offers, allowing controlled access to limited products without overwhelming the system with all users attempting to purchase simultaneously.
Solution Approach 2:
The patent implements preliminary actions by pre-qualifying users based on their purchase history, preferences, and behavior patterns before the actual product release. Users are pre-segmented and prioritized, so the system knows which users to offer products to first, preventing bandwidth overload from unfiltered user requests.
2Reliability
If users wait for product release, then fair access is improved, but users without time to wait must resort to resellers
Solution Approach 1:
The patent introduces dynamic offer timing based on user profiles and purchase patterns. Instead of a static release time for all users, the system dynamically determines optimal offer times for different user segments, allowing users with different availability to access products at appropriate times while maintaining fairness through data-driven prioritization.
Solution Approach 2:
The patent changes the timing parameter of product offers based on user-specific parameters such as purchase history, preferences, and behavior patterns. By adjusting offer timing dynamically for different user segments, the system accommodates users with varying time constraints while maintaining a fair, data-driven allocation process.
3Productivity
If bandwidth is increased to handle more users, then product accessibility is improved, but system cost and complexity increase
Solution Approach 1:
The patent creates virtual representations of user profiles and purchase scenarios through data modeling. By copying and analyzing historical purchase patterns in a virtual environment, the system can simulate and optimize product allocation strategies without requiring proportional increases in physical system capacity or bandwidth for every possible user scenario.
Solution Approach 2:
The system performs self-service optimization by automatically analyzing user data, segmenting users, and determining optimal offer timing without manual intervention. The system self-adjusts based on real-time data, eliminating the need for complex manual management of user access while maintaining high productivity.
Data Source
AI summary
According to one aspect, a system comprising a memory, at least one processor coupled to the memory, and a virtual line simulator executable by the at least one processor is provided. The virtual line simulated may be configured to receive information identifying at least one virtual line, add, in response to receiving the information, an identifier of a user to a position in the at least one virtual line, receive data indicating that the user completed at least one activity, and reposition, in response to receiving the data, the user to a new position in the at least one virtual line.


