Virtual Medical Assistant Natural Language Task Inference

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Solution Overview

Problem

Conventional virtual assistants are limited in their ability to perform specialized tasks and are not well-suited for the medical domain, lacking the functionality needed to assist medical professionals effectively in their practice.

Innovation Solution

A virtual medical assistant is implemented on a host device capable of connecting to a network, configured to receive free-form instructions from medical professionals, identify medical tasks, provide responses, and infer necessary information to overcome impediments, thereby facilitating the performance of medical tasks such as ordering medications, accessing patient information, and updating electronic medical records.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If conventional virtual assistants are used for general tasks, then ease of operation is improved, but adaptability to medical domain is worsened

Engineering Contradiction:
Improveease of operationVSAvoidadaptability
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The virtual assistant is customized with medical domain-specific knowledge, terminology, and task understanding capabilities. The system incorporates medical ontologies, clinical guidelines, and healthcare workflows to provide specialized assistance while maintaining the natural language interface of general virtual assistants.

Inventive Principle:
Principle #3Local quality

Solution Approach 2:

The virtual medical assistant is designed to perform multiple medical tasks including scheduling appointments, managing patient records, providing medical information, coordinating care, and supporting clinical workflows. This multi-functional design allows a single system to address diverse medical needs while maintaining ease of use.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Ease of operation

If free-form instructions are accepted, then ease of operation is improved, but measurement precision of task identification is worsened

Engineering Contradiction:
Improveease of operationVSAvoidprecision
Core Design Contradiction:
Ease of operationVSMeasurement precision

Solution Approach 1:

The system employs multi-turn dialogue and confirmation mechanisms where the virtual assistant interprets free-form instructions, formulates proposed actions, and seeks user confirmation before execution. This feedback loop allows the system to clarify ambiguous requests and ensure accurate task identification while maintaining natural language input.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The virtual assistant performs preliminary processing of free-form instructions by identifying intent, extracting entities, and formulating structured task representations before user confirmation. This preliminary action allows the system to prepare accurate task interpretations in advance, improving precision while maintaining ease of operation.

Inventive Principle:
Principle #10Preliminary action

3Adaptability or versatility

If comprehensive medical task support is provided, then adaptability is improved, but device complexity is worsened

Engineering Contradiction:
ImproveadaptabilityVSAvoidcomplexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The system incorporates intermediary components such as natural language processing layers, medical ontology mappings, and task decomposition mechanisms that translate complex medical domain requirements into manageable processing steps. These intermediaries handle the complexity internally while presenting a simplified interface to users.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The virtual medical assistant divides complex medical tasks into smaller, manageable sub-tasks and handles them through structured multi-turn interactions. This segmentation allows the system to manage adaptability requirements for diverse medical functions without overwhelming system complexity, as each sub-task can be processed independently with appropriate medical domain knowledge.

Inventive Principle:
Principle #1Segmentation

Data Source

PatentUS11881302B2Virtual medical assistant methods and apparatus
Publication Date: 2024.01.23 MICROSOFT TECHNOLOGY LICENSING LLC
  • US11881302B2 patent drawing
  • US11881302B2 patent drawing
  • US11881302B2 patent drawing

AI summary

In some aspects, a method of using a virtual medical assistant to assist a medical professional, the virtual medical assistant implemented, at least in part, by at least one processor of a host device capable of connecting to at least one network is provided. The method comprises receiving free-form instruction from the medical professional, providing the free-form instruction for processing to assist in identifying from the free-form instruction at least one medical task to be performed, obtaining identification of at least one impediment to performing the at least one medical task, and inferring at least some information needed to overcome the at least one impediment.