Virtual Presence Metrics Analysis for Video Conferencing

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Solution Overview

Problem

Video conferencing has become a primary communication method in business, but professionals lack awareness and skills to effectively manage it, leading to exhausting and poorly managed meetings, with issues such as poor lighting, framing, posture, eye contact, and vocal variety, which hinder effective communication and relationship building.

Innovation Solution

A system and method using image analytics and machine learning to provide real-time feedback and coaching on virtual presence metrics, including posture, gestures, eye contact, and vocal analysis, through the Virtual Sapiens platform, which offers pre-call checks, live in-call coaching, and post-call analytics to improve virtual communication skills.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Productivity

If video conferencing is used as a primary communication method, then communication efficiency is improved, but communication effectiveness and relationship building deteriorate due to lack of virtual presence skills

Engineering Contradiction:
Improvecommunication efficiencyVSAvoidcommunication effectiveness
Core Design Contradiction:
ProductivityVSReliability

Solution Approach 1:

The system provides real-time feedback during video calls by analyzing posture, eye contact, gestures, and other non-verbal cues through computer vision and audio processing. This feedback loop enables users to adjust their virtual presence immediately, improving communication effectiveness while maintaining the efficiency of video conferencing as the primary communication channel.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The patent replaces manual self-assessment and coaching with an automated AI system that uses machine learning models to analyze video and audio streams. This substitution provides objective, consistent measurement of virtual presence metrics without requiring human intervention, enabling scalable improvement across multiple users simultaneously.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Reliability

If real-time feedback and coaching are provided during video calls, then virtual presence and communication effectiveness are improved, but system complexity increases

Engineering Contradiction:
Improvevirtual presenceVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The system integrates multiple functions into a single platform: video call participation, real-time computer vision analysis, audio processing, machine learning inference, and feedback delivery. By consolidating these functions, the system manages complexity while providing comprehensive virtual presence improvement across multiple metrics simultaneously.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent introduces an intermediary AI layer between the user and the video conferencing platform. This intermediary processes video and audio streams, applies machine learning models to assess virtual presence metrics, and delivers feedback without disrupting the underlying communication flow. This intermediary architecture manages complexity by abstracting the analytical functions from the core communication system.

Inventive Principle:
Principle #24Intermediary (Mediator)

3Measurement precision

If multiple presence metrics are monitored and analyzed, then assessment accuracy is improved, but processing requirements and time consumption increase

Engineering Contradiction:
Improveassessment accuracyVSAvoidprocessing time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The system performs preliminary analysis by continuously monitoring multiple presence metrics in real-time during the video call. Rather than analyzing all metrics after the call, the system processes data as it occurs, providing immediate feedback and enabling users to adjust their behavior during the interaction, thus reducing post-call processing requirements.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The patent monitors a comprehensive set of presence metrics including posture, eye contact, gestures, facial expressions, and vocal variety. By implementing all these measurements simultaneously during the call, the system ensures thorough assessment accuracy while distributing processing load over time, rather than attempting intensive post-call analysis of a single metric.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS12052299B2System and method to improve video conferencing using presence metrics
Publication Date: 2024.07.30 VIRTUAL SAPIENS INC
  • US12052299B2 patent drawing
  • US12052299B2 patent drawing
  • US12052299B2 patent drawing

AI summary

A system and method of image analytics, computer vision focused on monitoring specific virtual presence metrics will provide each individual user with consistent progress reports and live feedback during video meetings. Machine learning and AI are leveraged to provide professionals with feedback and coaching according to virtual presence metrics in order to develop a new skill set through and elevate the user's virtual presence. Pre-trained machine learning models combined with the founders own thought leadership in nonverbal communication, presence and body language assists in assessing posture, gesture, eye contact, filler words and speech metrics, sentiment analysis and other presence and communication features.