Virtual Space Communication Mapping for Telepresence Robot Interaction

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Solution Overview

Problem

Existing communication systems in real-space exhibitions lack the ability to seamlessly integrate and manage interactions between multiple communication terminals and mobile devices, limiting the effectiveness of telepresence robots in providing immersive remote participation.

Innovation Solution

A communication management server that generates a virtual space image incorporating icons representing mobile devices and communication terminals based on their real-space positions, enabling voice communication and dynamic reconfiguration of interactions through user operations on a virtual interface.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If a video from a camera mounted on a robot is transmitted to a remote site, then remote users can observe the exhibition, but users cannot grasp the real-space location corresponding to the video

Engineering Contradiction:
Improvelocation informationVSAvoiduser understanding
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent creates a virtual space that is a simplified copy of the real exhibition space, mapping real-world positions to virtual icons. This allows remote users to see a representation of the physical space and understand robot locations without complex real-time spatial data

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The virtual space image acts as an intermediary between the real exhibition space and the remote user's video feed. By displaying icons representing the robot and explainer in the virtual space, it bridges the gap between video observation and spatial understanding

Inventive Principle:
Principle #24Intermediary (Mediator)

2Measurement precision

If position information of multiple devices is tracked in real space, then accurate location representation is achieved, but system complexity increases

Engineering Contradiction:
Improveposition accuracyVSAvoidsystem complexity
Core Design Contradiction:
Measurement precisionVSDevice complexity

Solution Approach 1:

The patent extracts only the essential position information needed for the virtual space representation, rather than tracking all possible device attributes. It focuses on extracting location data for icons and mapping them to the virtual space coordinate system

Inventive Principle:
Principle #2Taking out (Extraction)

Solution Approach 2:

The system changes the parameter representation from complex real-world coordinates to simplified virtual space coordinates. By transforming position data into icon positions within a virtual space image, it maintains measurement precision while reducing system complexity

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS12633065B2Communication management server, communication system, and method for managing communication
Publication Date: 2026.05.19 RICOH CO LTD
  • US12633065B2 patent drawing
  • US12633065B2 patent drawing
  • US12633065B2 patent drawing

AI summary

A communication management server includes circuitry to receive, from a mobile device being movable in a real space and a first communication terminal, information indicating positions of the mobile device and the first communication terminal in the real space. The circuitry generates a virtual space image including an icon of the mobile device and an icon of the first communication terminal that are associated with corresponding positions in a virtual space to appear on the virtual space image based on the information received, and including an icon of a second communication terminal. The circuitry transmits the virtual space image to the second communication terminal and establishes voice communication between the first communication terminal and the second communication terminal in response to receiving, via the second communication terminal, an operation of associating the icon of the second communication terminal with the icon of the mobile device on the virtual space image.