Automated Virtual Talk Group Creation for Video Surveillance
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Solution Overview
Problem
Current video surveillance systems face challenges in efficiently managing virtual talk groups, as manual processes are time-consuming and inefficient in coordinating security personnel across different areas as objects move within monitored premises.
Innovation Solution
An automated system that uses video surveillance information to dynamically create and manage virtual talk groups by determining relevant users based on location and agent information, ensuring only necessary personnel are included in communication, leveraging video analytics and IPICS to adjust group membership as conditions change.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Productivity
If manual process is used to determine which agents to contact and where to send them, then the dispatcher can control communication, but it takes valuable time and becomes harder to coordinate agents as objects move to different areas
Solution Approach 1:
The system automatically determines which agents should be contacted and creates virtual talk groups without manual intervention. The surveillance system and communication system work together to identify relevant agents based on object location and automatically establish communication channels, eliminating the time-consuming manual process of determining which agents to contact.
Solution Approach 2:
The manual mechanical process of a dispatcher manually determining and contacting agents is replaced with an automated electronic system. The system uses surveillance information, video analytics, and IPICS to automatically identify relevant agents and establish communication, substituting human manual operations with automated electronic processes.
2Ease of operation
If all agents are included in communication regardless of location, then comprehensive coordination is achieved, but irrelevant agents cause confusion and reduce communication efficiency
Solution Approach 1:
The system applies local quality by creating virtual talk groups that include only agents relevant to specific local situations. Based on the object's current location and surveillance information, the system identifies and includes only the necessary agents in each virtual talk group, rather than broadcasting to all agents. This ensures communication is targeted and efficient for each local scenario.
Solution Approach 2:
The communication system segments the overall communication into multiple virtual talk groups based on location and relevance. Instead of a single comprehensive communication channel, the system creates separate virtual talk groups for different areas and situations, allowing agents to be selectively included or excluded based on their relevance to each specific segment.
3Adaptability or versatility
If the system manually manages virtual talk groups, then control over communication is maintained, but the process is time-consuming and cannot keep pace with moving objects
Solution Approach 1:
The system implements dynamics by automatically creating and managing virtual talk groups that adapt in real-time to the object's movement and changing circumstances. As the object moves through different areas and surveillance information changes, the system dynamically adjusts which agents are included in which virtual talk groups, keeping communication relevant and up-to-date without manual intervention.
Solution Approach 2:
The system uses feedback from surveillance information and video analytics to automatically adjust virtual talk group composition. The surveillance system continuously monitors the object's location and provides feedback to the communication system, which then automatically updates the virtual talk groups to include relevant agents, creating a closed-loop adaptive system.
Data Source
AI summary
In one particular embodiment, surveillance information is determined from a surveillance system. The surveillance information provides information on an event being monitored by the surveillance system. It is determined if a virtual talk group should be created for the event. If so, the virtual talk group is created such that a plurality of users in the virtual talk group can communicate with each other in the virtual talk group.