Virtual Ticketing System for Live Event Coordination
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Solution Overview
Problem
Live events face challenges such as transportation issues due to drunk driving laws, difficulty in coordinating seating among friends, and inefficiencies in ticket upgrades and sales, leading to decreased attendance and unsold seats.
Innovation Solution
A method and system using portable computing devices to coordinate transportation, seating, and ticket upgrades by matching participants, filtering preferences, and offering real-time upgrades and sales opportunities, including generating offers for products and services during events.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If strict drunk driving laws are enforced, then public safety is improved, but consumers cannot freely transport themselves to live events, requiring designated drivers which reduces attendance
Solution Approach 1:
The patent introduces a third-party transportation service (ridesharing application) that acts as an intermediary between consumers and the transportation need. This service provides legal compliant transportation options (rideshares, taxis, shuttles) that eliminate the need for personal driving while maintaining safety, thus resolving the contradiction between safety enforcement and attendance maintenance.
Solution Approach 2:
The patent replaces the mechanical system of personal vehicle driving with a digital platform-based transportation system. Consumers use a mobile application to book and coordinate transportation, substituting the traditional driver-passenger dynamic with a system-managed transportation solution that complies with drunk driving laws while maintaining consumer access to events.
2Adaptability or versatility
If consumers travel with friends from different geographic places, then social experience is improved, but coordinating transportation and seating becomes complex and difficult
Solution Approach 1:
The patent merges multiple coordination functions (transportation scheduling, seating assignment, friend grouping) into a single integrated platform. The system combines geographic location data, event information, and social networking to automatically coordinate all aspects of attending with friends, eliminating the complexity of manual coordination while enhancing social experience.
Solution Approach 2:
The patent creates a universal platform that handles multiple functions: transportation booking, seating coordination, friend matching, and event information. This multi-functional system serves diverse consumer needs (traveling with friends, group seating, transportation) through a single application, reducing coordination complexity while maintaining versatility.
3Quantity of substance
If all seats are sold at fixed prices, then revenue is maximized, but consumers cannot upgrade to better venues or exchange seats with friends
Solution Approach 1:
The patent transforms fixed-price tickets into dynamic, flexible ticketing. The system allows real-time seat upgrades, exchanges, and price adjustments based on demand and consumer preferences. Tickets become adaptable rather than static, enabling consumers to modify their attendance arrangements while the system manages inventory and pricing dynamically to maintain revenue optimization.
Solution Approach 2:
The patent changes the pricing parameters from fixed to variable. The system adjusts ticket prices and seat assignments based on real-time factors such as demand, seat availability, and consumer preferences. This parameter flexibility allows upgrades and exchanges while maintaining revenue through dynamic pricing strategies that optimize based on current conditions.
4Loss of substance
If dozens or hundreds of seats remain vacant, then unsold inventory is reduced, but consumers with less desirable seats cannot easily upgrade or trade
Solution Approach 1:
The patent implements a self-service upgrade and exchange system where consumers can independently browse available seats, select upgrades, and complete transactions through the application. The system automatically matches consumers with suitable seats based on preferences and manages the exchange process, eliminating the need for manual intervention while making upgrades easy and accessible.
Solution Approach 2:
The patent incorporates real-time feedback mechanisms that display available seats, upgrade options, and pricing information to consumers at the point of decision. The system provides immediate feedback on seat availability and upgrade potential, enabling consumers to make informed decisions about exchanges and upgrades while the system dynamically adjusts inventory visibility based on real-time conditions.
Data Source
AI summary
A method and system may improve experiences at venues for live events by using electronic tickets supported by portable computing devices. The method and system may include coordinating transportation to a live event by matching available drivers with one or more event participants desiring transportation to the live event. The method and system may further include receiving a request for upgrading a seat to the live event and filtering available seats based on preferences stored in a database corresponding to an account associated with the request. Next, available seats corresponding to the request may be offered based on the filtering stage. The method and system may also include generating one or more offers for at least one of products and services that are in response to one or more incidents occurring at the live event, such as a homerun at a baseball game or touch-down at a football game.