Virtual Twin Retail Interaction for Remote Product Inspection

Resolve Bottlenecks,
Find Innovative Solutions
Generate Solutions

Solution Overview

Problem

Current technologies require physical presence to update databases of real-world items, and users cannot inspect products realistically before purchase, leading to inconvenience and potential dissatisfaction.

Innovation Solution

A system using virtual twins and connected devices to enable remote interaction and update databases, allowing users to inspect and manipulate virtual representations of real-world items, with artificial intelligence and machine vision for data processing, and a cloud infrastructure for distributed computing and low-latency communication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If physical presence is required to update database of real-world items, then accuracy of item tracking is improved, but user convenience and accessibility deteriorate

Engineering Contradiction:
Improveaccuracy of item trackingVSAvoiduser convenience
Core Design Contradiction:
Measurement precisionVSEase of operation

Solution Approach 1:

The patent creates virtual twins that are digital copies of real-world items, allowing users to interact with and inspect these copies remotely through AR/VR interfaces. This copying approach maintains tracking accuracy by keeping synchronized data between physical objects and their virtual representations, while eliminating the need for physical presence to update databases.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system introduces virtual twins as intermediary entities between users and real-world items. These virtual twins serve as mediators that allow remote users to inspect, manipulate, and interact with items without physically being present, while still maintaining accurate database updates through the intermediary virtual representation.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If physical inspection of products is required before purchase, then product satisfaction is improved, but time and effort required for purchase deteriorate

Engineering Contradiction:
Improveproduct satisfactionVSAvoidtime for purchase
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

By creating high-fidelity virtual twins that replicate the appearance, properties, and characteristics of real products, users can perform comprehensive inspections of these digital copies remotely. This allows satisfactory product evaluation without physical inspection, eliminating the need to travel to stores or wait for product delivery to make informed purchasing decisions.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system enables users to perform preliminary inspection and evaluation of products through virtual twins before actual purchase transactions occur. Users can examine products in detail, test features, and make decisions remotely, completing the inspection action beforehand and eliminating the need for post-purchase discovery or returns.

Inventive Principle:
Principle #10Preliminary action

3Ease of operation

If remote access to physical objects is enabled, then user accessibility is improved, but interaction fidelity and realism deteriorate

Engineering Contradiction:
Improveuser accessibilityVSAvoidinteraction fidelity
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The patent creates comprehensive virtual twins that replicate not only the visual appearance but also the functional properties, physical characteristics, and interactive behaviors of real objects. These detailed digital copies preserve interaction fidelity by maintaining accurate representations of how objects look, feel, and function, allowing realistic remote manipulation and inspection.

Inventive Principle:
Principle #26Copying

Solution Approach 2:

The system transitions the interaction from physical space to virtual/digital space, adding a new dimensional layer. Users interact with virtual twins in augmented or virtual reality environments, which provides enhanced accessibility while maintaining fidelity through the rich, immersive digital representation that can include detailed visual, tactile, and functional information not always available in physical inspection.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

Data Source

PatentEP3754614B1Interacting with real-world items and corresponding databases through a virtual twin reality
Publication Date: 2026.01.07 THE CALANY HOLDING SARL
  • EP3754614B1 patent drawingFigure 1
  • EP3754614B1 patent drawingFigure 2A
  • EP3754614B1 patent drawingFigure 2B

AI summary

A system comprises at least one cloud server of a cloud server computer system comprising at least one processor and memory storing a persistent virtual world system comprising one or more virtual objects including virtual data and models. The virtual objects comprise one or more of a virtual twin, a pure virtual object, or an application, wherein at least one of the virtual objects represents a store of real-world items connected to a periodically-updated database associated to the products of the at least one store. Users may access the store through the persistent virtual world system via a user device enabling interactions with and between elements within the store.