Virtual Whiteboard Incident Site Context Display

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Solution Overview

Problem

Virtual whiteboards used by public safety officers often lack specific details of incident sites, leading to cluttered displays that hinder information understanding, and existing systems fail to provide relevant supplementary information efficiently.

Innovation Solution

An electronic computing device with an electronic processor generates a virtual whiteboard, identifies the incident site, and provides supplementary information based on context, such as the type of incident and the roles of officers involved, to enhance display clarity and relevance.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If supplementary information is provided on the virtual whiteboard, then information completeness is improved, but display clutter increases

Engineering Contradiction:
Improveinformation completenessVSAvoiddisplay clutter
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The patent segments information by providing different supplementary information to different officers based on their roles. Each officer receives a customized subset of information relevant to their specific function, rather than all officers receiving the same complete set of information. This segmentation reduces display clutter for each individual officer while maintaining information completeness across the team.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies local quality by tailoring the information display to each officer's specific role and needs. Different officers receive different types and amounts of supplementary information based on their local context and responsibilities, optimizing the information-to-clutter ratio for each user rather than using a uniform approach.

Inventive Principle:
Principle #3Local quality

2Loss of information

If detailed supplementary information is provided to all officers, then information completeness is improved, but cognitive overload increases

Engineering Contradiction:
Improveinformation completenessVSAvoidcognitive overload
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The system segments the information flow by directing different supplementary information to different officers based on their roles. This segmentation ensures that each officer processes only the information relevant to their specific responsibilities, reducing cognitive overload while maintaining overall information completeness across the incident response team.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent applies partial action by providing each officer with only the subset of information they need rather than providing all possible information to everyone. This partial information delivery approach prevents cognitive overload by avoiding excessive information while still achieving the necessary information completeness for each role.

Inventive Principle:
Principle #16Partial or excessive action

Data Source

PatentUS11032336B2Methods and systems for providing supplementary information on a virtual whiteboard
Publication Date: 2021.06.08 MOTOROLA SOLUTIONS INC
  • US11032336B2 patent drawing
  • US11032336B2 patent drawing
  • US11032336B2 patent drawing

AI summary

Methods and systems for providing supplementary information on a virtual whiteboard. One system includes an electronic computing device including a display and an electronic processor communicatively coupled to the display. The electronic processor is configured to generate a virtual whiteboard on the display and receive an input via the display. The input illustrates a site of an incident. The electronic processor is further configured to identify the site of the incident. The electronic processor is further configured to generate supplementary information about the site of the incident as a function of context information associated with the incident. The electronic processor is further configured to display, on the virtual whiteboard on the display, the supplementary information.