Visit Assistance Device Seated Status Registration

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Solution Overview

Problem

Existing visit assistance systems fail to ensure a comfortable visit experience as they do not adequately account for the busy status of users at visit destinations, leading to potential disturbances and inefficient visits.

Innovation Solution

A visit assistance device and system that register the seated status of users and display this information, along with user identification, at the entrance of a space, allowing visitors to determine if the user is available for reception.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If the visitor checks the user's presence at the visit destination, then the visitor can confirm the user is present, but the user may be disturbed by the visit while being busy with work

Engineering Contradiction:

Improveuser availability informationVSAvoiddisturbance to user

Core Design Contradiction:

Loss of informationVSObject-affected harmful factors

Solution Approach 1:

The system performs preliminary registration of user seated status before the visit occurs. The display device shows the user's seated status in advance, allowing the visitor to plan the visit timing appropriately and avoid disturbing the user during busy periods.

Inventive Principle:

Principle #10Preliminary action

2Ease of operation

If the system displays user presence information at the entrance, then the visitor can plan the visit, but the system complexity increases

Engineering Contradiction:

Improvevisit planningVSAvoidsystem complexity

Core Design Contradiction:

Ease of operationVSDevice complexity

Solution Approach 1:

The system automatically detects and registers the user's seated status without requiring manual input from the user or visitor. The display device automatically shows the registered status information, making the system operate autonomously and reducing complexity.

Inventive Principle:

Principle #25Self-service

3Measurement precision

If the system registers seated status for each user, then accurate availability information is obtained, but the data management complexity increases

Engineering Contradiction:

Improveuser status accuracyVSAvoiddata management complexity

Core Design Contradiction:

Measurement precisionVSDevice complexity

Solution Approach 1:

The system creates a simplified representation (copy) of the user's seated status as registrable data. This copied status information is stored and displayed without requiring complex real-time processing, reducing data management complexity while maintaining accuracy.

Inventive Principle:

Principle #26Copying

Data Source

PatentUS12333458B2Visit assistance device, visit assistance system, visit assistance method, and non-transitory computer-readable medium having program stored therein

Publication Date: 2025.06.17 NEC CORP

AI summary

A visit assistance device, a visit assistance system, a visit assistance method, and a program are provided that can assist realization of a comfortable visit. A visit assistance device (1) includes a registration unit (2) configured to register a status in a seated condition of a user who is seated in a predetermined space for each user and a display control unit (3) configured to cause a display device installed in an entrance of the space to display the registered status of the user together with information identifying the user.