Visitor Access Automation Using Virtual Tickets and Presence Recognition
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Solution Overview
Problem
Current building management systems face inefficiencies in visitor management, particularly in expediting the onboarding and security processes for visitors, which can lead to inconvenience and an unwelcome experience.
Innovation Solution
A system that uses non-transitory computer-readable storage media with instructions to receive meeting requests, retrieve contact information, transmit requests for identifying information, determine the purpose of the visitor, generate virtual tickets, and control access control devices to grant access to the building based on image data and presence recognition.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If traditional manual onboarding and security processes are used for visitors, then security verification can be performed, but the process becomes time-consuming and creates bottlenecks at access points
Solution Approach 1:
The system performs preliminary actions by pre-registering visitor information, capturing identifying information (such as facial images) in advance, and pre-generating virtual tickets before the visitor arrives at the building. This allows the actual access process to be expedited significantly, as the verification work has already been done beforehand.
Solution Approach 2:
The patent replaces manual mechanical security verification processes with automated electronic and optical systems. Specifically, it uses facial recognition technology, mobile device communication, and automated access control devices to substitute for traditional manual ID checking and security screening, thereby reducing processing time while maintaining security standards.
2Reliability
If manual security checks and onboarding procedures are implemented, then security requirements are met, but visitors experience inconvenience and feel unwelcome
Solution Approach 1:
The system enables self-service by allowing visitors to complete their registration and onboarding processes automatically using their own mobile devices and biometric data. The virtual ticket is generated and stored on the visitor's device, and access is granted automatically through automated recognition systems, eliminating the need for manual assistance and reducing perceived inconvenience.
Solution Approach 2:
The patent introduces a mobile device as an intermediary between the visitor and the access control system. The mobile device stores the virtual ticket and communicates with the automated recognition system, serving as a convenient intermediary that simplifies the interaction while maintaining security protocols.
3Reliability
If physical access control devices and manual verification are used, then security is maintained, but physical barriers and bottlenecks are created at entry points
Solution Approach 1:
The patent replaces physical access control devices and manual verification mechanisms with automated electronic and optical recognition systems. Facial recognition cameras, mobile device scanners, and automated decision-making algorithms substitute for physical barriers and manual checks, enabling faster processing while maintaining equivalent or superior security standards.
Solution Approach 2:
By pre-registering and pre-verifying visitor information before arrival, the system eliminates the need for time-consuming on-site verification processes. This preliminary action significantly increases access throughput, as visitors can be processed quickly upon arrival without creating bottlenecks at entry points.
Data Source
AI summary
One or more non-transitory computer-readable storage media having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to receive a request to hold a meeting in a building, the request including an individual, retrieve, from the request, contact information for the individual, transmit a request for identifying information to the individual using the contact information, determine a purpose of the individual based on the identifying information, generate a virtual ticket for the individual based on the purpose of the individual, identify a presence of the individual at the building based on the identifying information and image data, and control access control devices in response to identifying the presence of the individual to grant the individual access to the building.