Visitor Guidance System Using Dynamic Map Updates
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Solution Overview
Problem
Conventional security systems are not well-suited to accommodate visitors efficiently, often requiring a receptionist to manage entry into secured areas, which can be inconvenient and disrupt the security process.
Innovation Solution
A visitor management system integrated with the security controller and server, utilizing a visitor access program that allows for automated guidance, navigation, and access into secured areas through a smartphone or tablet, eliminating the need for a receptionist by using GPS, traffic updates, and digital check-in processes.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a receptionist is used to manage visitor entry, then visitor accommodation and security inquiry are improved, but device complexity and operational efficiency deteriorate
Solution Approach 1:
The system enables visitors to autonomously complete registration and receive direction guidance through mobile devices without requiring receptionist intervention. Visitors self-input their information, receive automated notifications, and get turn-by-turn directions to their destinations, transforming a service-dependent process into a self-service automated system.
2Reliability
If a receptionist is used to authorize visitor entry, then security control is improved, but productivity and time efficiency deteriorate
Solution Approach 1:
Visitor registration and authorization are completed in advance through mobile devices before physical arrival at the facility. The system pre-processes visitor information, generates access credentials, and prepares direction guidance, so that when visitors arrive, entry authorization occurs rapidly without requiring receptionist verification or manual processing.
Solution Approach 2:
The manual mechanical process of receptionist verification and authorization is replaced with an automated electronic system that uses mobile devices, GPS location tracking, and automated notification systems to control visitor access, significantly increasing processing speed while maintaining security.
3Loss of information
If manual visitor registration is used, then information collection is improved, but loss of time and operational efficiency worsen
Solution Approach 1:
Manual paper-based or form-based registration is replaced with electronic data collection through mobile device interfaces. Visitors input their information digitally, which is automatically transmitted and stored in the system, eliminating manual data entry, reduction errors, and significantly reducing the time required for information collection and processing.
Data Source
AI summary
A system including a smartphone or tablet of a visiting user accessing a web site and security system of a visited person, the security system having a secured area with the visited person located at a predetermined location within the secured area, the web site downloading an initial geographical location of the visiting user from the smartphone or tablet of the visiting user, a processor of the web site generating and sending a map to the smartphone or tablet based upon the downloaded initial geographic location of the visiting user and the predetermined location of the visited person, the smartphone or table displaying the generated map on a display of the smartphone or tablet guiding the visiting user from the initial location of the visiting user to the predetermined location of the visited person and the processor of the website dynamically updating the map displayed on the smartphone or tablet.