Visual Search Interface for Device Malfunction Identification
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Solution Overview
Problem
Conventional techniques face difficulties in allowing users to easily identify desired search results for device malfunctions due to the display of search results in character form, making it hard to specify the desired information.
Innovation Solution
An information processing apparatus and system that stores state information, identification information for images or videos representing device states, and document information, allowing users to select images or videos directly from a search result list screen, with accompanying description information generated and transmitted to the communication terminal.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If search results are displayed in character form, then information can be stored and transmitted efficiently, but users face difficulty in specifying the desired search results from displayed characters
Solution Approach 1:
The patent transitions from one-dimensional text-based search results to two-dimensional visual representations by displaying images and videos alongside or instead of character descriptions. This dimensional change allows users to visually identify and specify desired search results more easily, resolving the contradiction between ease of operation and information representation clarity.
Solution Approach 2:
The patent uses image copies and video copies to represent device states and malfunction conditions. Instead of relying solely on text descriptions, the system displays visual copies of the actual device states, enabling users to quickly identify and specify the desired information without losing contextual clarity.
2Ease of operation
If visual representations (images/videos) are displayed for each search result, then users can easily identify desired information, but data storage and transmission requirements increase
Solution Approach 1:
The patent extracts only the essential visual information needed for identification purposes rather than storing or transmitting complete high-resolution images or videos. By taking out only the necessary visual elements, the system maintains ease of identification while reducing data storage and transmission requirements.
Solution Approach 2:
The patent applies different quality levels to different parts of the visual data. Thumbnail images or low-resolution previews are used for initial display to reduce data quantity, while full-quality images or videos are provided only when users select specific results for detailed examination. This local quality approach balances ease of identification with data efficiency.
Data Source
AI summary
An information processing apparatus, an information processing method, and an information processing system. The information processing apparatus is provided with one or more memories that store state information indicating a predetermined state of an object, identification information for an image or video that represents a mode of the predetermined state, and document information including a description describing the mode represented by the image or video, and circuitry that receives from the communication terminal, a search input, transmits to the communication terminal, first screen information of a search result list screen indicating an image or video identified by the identification information of the image or video stored with the state information specified based on the input, receives from the communication terminal, information for specifying an image or video selected by a user, generates description information including a description in the document information stored in association with identification information for the image or video, and transmits the description information to the communication terminal.