Visual Voicemail Management via Sender Identification Rules
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Solution Overview
Problem
Users of mobile devices face issues with unwanted voice mail messages from telemarketers and other undesirable sources, which consume storage space and lead to additional costs due to limited server allocation, necessitating a method to reduce or restrict such messages.
Innovation Solution
A system and method for managing visual voice mail messages using a rule-based approach on mobile devices, where identifiers from senders are compared against stored lists (white and black lists) to determine actions such as downloading, deleting, or forwarding messages, allowing users to control how messages from known, unknown, or blocked numbers are handled.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If voice mail messages from unwanted sources are automatically deleted, then storage space is conserved and costs are reduced, but user control over message management is limited
Solution Approach 1:
The system segments message management into different categories based on sender identification (known contacts vs. unknown sources) and applies different automated actions to each segment. Users can configure separate rules for different sender types, allowing selective automated deletion while maintaining control over specific message sources.
Solution Approach 2:
The system dynamically adjusts message management behavior based on user-configured rules and sender identification. Users can modify their preferences and rules to change automated actions in real-time, balancing between automated message filtering and manual control based on their current needs.
2Reliability
If all voice mail messages are downloaded to mobile devices, then users can access messages offline, but storage space on devices is consumed and data costs increase
Solution Approach 1:
The system extracts only the necessary metadata (notification messages with sender information and message summaries) rather than downloading complete voice mail messages to the mobile device. This allows users to access information about messages and make decisions about which ones to fully retrieve, reducing data consumption while maintaining accessibility for important messages.
Solution Approach 2:
The system performs partial action by downloading only essential message information rather than complete messages. Users receive notification messages with sufficient details to identify and prioritize important messages, then can selectively download only those messages they need to listen to, avoiding excessive data retrieval.
3Quantity of substance
If automatic deletion rules are implemented for unwanted messages, then storage space is conserved, but system complexity increases
Solution Approach 1:
The system performs preliminary action by pre-configuring automated rules for message management before users need to handle messages. Users can set up deletion rules, forwarding rules, and notification preferences in advance, and the system automatically executes these rules when messages arrive, reducing the need for complex real-time processing during message handling.
Data Source
AI summary
A system and method for managing voice mail messages associated with a mobile device. The method can include receiving, by a processor of the mobile device, at least one identifier associated with a sending device that initially stored, external to the mobile device, a visual voice mail message associated with the mobile device. The processor can compare the at least one identifier with one or more lists of predetermined identifiers stored on the mobile device. The one or more lists include at least one of a list of approved predetermined identifiers and a list of disapproved predetermined identifiers. Based on the comparison, appropriated actions can occur based on rules stored on the mobile device.