Integrating Visual Voicemail in Threaded Messaging

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Solution Overview

Problem

Conventional wireless communication technologies do not effectively integrate voice call messaging within a threaded communication environment, lacking the ability to display and manage disparate communication modalities such as text, audio, images, and video in a chronological order.

Innovation Solution

The integration of visual voicemail within a threaded communication environment, allowing for the display and management of various communication modalities, including text, audio, images, and video, through a method that receives and displays visual voicemail, voice notes, and multimedia content, and enables features like transcription, playback, and selection events for audio and multimedia elements.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If visual voicemail and multimedia content are integrated into threaded communication environment, then user interaction and information management are enhanced, but device complexity and processing requirements increase

Engineering Contradiction:
Improvecommunication modality integrationVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent merges visual voicemail, voice notes, text messages, images, and video into a single threaded communication interface. All these disparate communication modalities are combined into one unified conversation thread, allowing users to interact with multiple types of content in one place rather than switching between separate applications or interfaces.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The threaded communication environment is designed to handle multiple communication modalities universally. The same interface and data structure accommodate text, audio, images, and video, making the system multi-functional and adaptable to different types of content without requiring separate specialized interfaces for each modality.

Inventive Principle:
Principle #6Universality (Multi-functionality)

2Loss of information

If multiple communication modalities are displayed in chronological order, then conversation context is improved, but information processing and storage requirements increase

Engineering Contradiction:
Improveconversation contextVSAvoiddata storage
Core Design Contradiction:
Loss of informationVSQuantity of substance

Solution Approach 1:

The communication content is segmented into discrete message units, each with a timestamp and type identifier. This segmentation allows the system to organize and retrieve specific portions of the conversation efficiently, storing only the essential metadata (timestamp, sender, message type) for each segment while maintaining the full chronological context.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The patent adds a temporal dimension to the communication data by organizing all messages in chronological order with timestamps. This dimensional organization allows the system to maintain complete conversation context without duplicating data, as the chronological sequence itself provides the contextual framework for understanding the flow of communication.

Inventive Principle:
Principle #17Another dimension (Dimensionality change)

3Ease of operation

If transcription and playback features are added for audio content, then user interaction is enhanced, but processing time and energy consumption increase

Engineering Contradiction:
Improveaudio content accessibilityVSAvoidprocessing time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The system performs transcription of audio content in advance and stores the text representation alongside the original audio. This preliminary action allows users to immediately access both the audio playback and its text transcription without waiting for processing, as the transcription is already prepared and available when the user views the message.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS8693643B2Integrating visual voicemail within a threaded communication environment
Publication Date: 2014.04.08 AT&T MOBILITY II LLC
  • US8693643B2 patent drawing
  • US8693643B2 patent drawing
  • US8693643B2 patent drawing

AI summary

Apparatus, methods and computer-readable storage media for integrating visual voicemail within a threaded communication environment are presented herein. A method can include: displaying, via an interface, a thread of messaging content; receiving a visual voicemail; and integrating a display of the visual voicemail within the thread of messaging content. The method can further include generating sound based on a communication included in the visual voicemail, in response to receiving an input via the interface. Further, the method can include integrating the display of the visual voicemail within a multi-modal conversation thread. Furthermore, the thread of messaging can be included in an instant messaging window including SMS and/or MMS messages. Moreover, the display of the visual voicemail can be embedded within a social media based interface. The method can further include receiving a transcription of the visual voicemail; and displaying the transcription within the thread of messaging content.