Voice Action System Customization via Dynamic Bid Processing

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Solution Overview

Problem

Current voice action systems are limited to predefined triggering phrases and actions, lacking the ability to customize or dynamically incorporate user or advertiser-provided voice actions, which restricts their functionality and user experience.

Innovation Solution

A method and system that allow receiving and selecting electronic voice action bids or suggestions from advertisers and users, modifying the voice action system to include custom voice actions, and executing associated actions upon matching voice input, using a voice action language model database to recognize and interpret triggering phrases.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Adaptability or versatility

If voice action systems use predefined triggering phrases and actions only, then system complexity is reduced and ease of manufacture is improved, but adaptability and versatility are worsened

Engineering Contradiction:
Improvecustomization capabilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The voice action system dynamically adapts its triggering phrases and actions based on user behavior patterns. The system transitions from a static predefined set to a dynamic configuration where new voice actions are automatically created or modified based on observed user interactions, thereby improving adaptability without requiring manual system reconfiguration

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

The system performs self-learning by automatically analyzing user voice inputs and device actions to generate custom voice actions without requiring explicit programming. The system serves itself by autonomously expanding its vocabulary and command set based on observed usage patterns, reducing the need for manual customization while enhancing versatility

Inventive Principle:
Principle #25Self-service

2Ease of operation

If the voice action system includes only a limited set of predefined actions, then ease of operation is improved, but adaptability is worsened

Engineering Contradiction:
Improveuser interaction simplicityVSAvoidcustomization capability
Core Design Contradiction:
Ease of operationVSAdaptability or versatility

Solution Approach 1:

The system pre-processes and analyzes user voice inputs and corresponding device actions to identify patterns before creating custom voice actions. By performing preliminary analysis of usage patterns, the system prepares the groundwork for automatic voice action generation, maintaining ease of operation while enabling future adaptability

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements a feedback loop where user voice inputs and device actions are continuously monitored and analyzed. This feedback mechanism enables the system to learn from actual usage patterns and automatically adjust its voice action set, bridging the gap between simple predefined operations and customized adaptive behavior

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS11017769B2Customized voice action system
Publication Date: 2021.05.25 GOOGLE LLC
  • US11017769B2 patent drawing
  • US11017769B2 patent drawing
  • US11017769B2 patent drawing

AI summary

Systems, methods, and computer-readable media that may be used to modify a voice action system to include voice actions provided by advertisers or users are provided. One method includes receiving electronic voice action bids from advertisers to modify the voice action system to include a specific voice action (e.g., a triggering phrase and an action). One or more bids may be selected. The method includes, for each of the selected bids, modifying data associated with the voice action system to include the voice action associated with the bid, such that the action associated with the respective voice action is performed when voice input from a user is received that the voice action system determines to correspond to the triggering phrase associated with the respective voice action.