Voice Agent Meta-Interface for Content Service Selection
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Solution Overview
Problem
Users of speech recognition services face difficulties in directly accessing and selecting content from multiple third-party service providers, as they need to manually identify and interact with each provider to receive specific services, without clear knowledge of the available content.
Innovation Solution
An electronic device and method that includes a user interface, microphone, speaker, processor, and memory, which receives user utterances to suggest content based on user profiles, provides a list of contents, enables services, and receives further utterances to deliver suitable services through connected content providers, introducing a voice agent suitable for the user and maintaining user experience by providing history information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple third-party service providers are associated with a speech recognition service, then service diversity and content availability are improved, but user operation complexity and difficulty in selecting desired content increase
Solution Approach 1:
The patent introduces a meta-agent as an intermediary layer between users and multiple third-party service providers. This meta-agent receives user requests, analyzes them, and automatically selects appropriate voice agents from different service providers without requiring users to manually identify or interact with each provider individually. The meta-agent acts as a mediator that simplifies the interaction model while maintaining access to diverse services.
Solution Approach 2:
The patent merges multiple voice agents from different third-party service providers into a unified interface through the meta-agent. Instead of requiring separate interactions with each service provider's voice agent, the system combines their capabilities under a single user-facing interface, allowing users to access diverse services through one standardized interaction model.
2Ease of operation
If users directly interact with voice agents from specific third-party service providers, then service accessibility is improved, but user time and effort for identifying and selecting services increase
Solution Approach 1:
The meta-agent performs preliminary analysis of user requests and pre-identifies appropriate service providers and voice agents before actual service delivery. By analyzing the user's intent in advance and selecting the most suitable service provider, the system eliminates the time users would otherwise spend searching for and selecting appropriate services.
Solution Approach 2:
The system implements self-service by enabling the meta-agent to automatically select and route user requests to appropriate voice agents without user intervention. The user simply provides their request, and the system autonomously handles service provider selection, connection establishment, and interaction management.
3Ease of operation
If a unified speech recognition service interface is provided, then ease of use is improved, but the ability to provide personalized and accurate service recommendations decreases
Solution Approach 1:
The patent segments the service recommendation process into distinct functional modules within the meta-agent: request analysis module, service provider matching module, and voice agent selection module. Each segment handles a specific aspect of the recommendation process, allowing the system to maintain interface simplicity while achieving precise recommendations through specialized processing at each stage.
Solution Approach 2:
The meta-agent dynamically changes processing parameters based on user profiles, request types, and service provider characteristics. By adjusting matching criteria, selection weights, and routing parameters according to user preferences and contextual information, the system maintains both interface simplicity and recommendation accuracy through adaptive parameter modification.
Data Source
AI summary
An electronic device for, in response to a user utterance, recommending content suitable to a user, and an operating method thereof are provided. The electronic device includes a user interface, a microphone, a speaker, at least one processor operatively connected with the user interface, the microphone, and the speaker, and at least one memory operatively connected with the processor. The memory stores instructions which, when executed, configure the processor to receive a first user utterance requesting content or suggesting a request for content, through the microphone, provide a list of contents received from at least one content provider, based at least partly on user profile information, receive a user input selecting content from the list of contents, enable a service provided by a content provider of the selected content, after enabling of the service, receive a second user utterance, and provide at least one service.