Two-Way Voice Alarm System with Pre-Programmed Messaging
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Solution Overview
Problem
Existing two-way voice alarm systems underutilize communication channels and lack efficient methods to notify occupants of alarm conditions before real-time operator communication.
Innovation Solution
Implementing a method and system that establishes a two-way communication channel over a network to connect monitoring stations and alarm panels, allowing for the delivery of pre-programmed voice messages based on sensed alarm conditions, enabling occupants to be informed before engaging with an operator.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If real-time two-way voice communication is established between monitoring station and alarm panel, then occupants can communicate with operators in case of alarm, but the communication channel remains underutilized as no additional information is delivered proactively
Solution Approach 1:
The system delivers pre-programmed voice messages proactively to the alarm panel before operator intervention is needed. The monitoring station automatically selects and transmits appropriate voice messages based on the alarm condition type, eliminating the need for operators to initiate communication and fully utilizing the two-way channel for information delivery.
2Loss of time
If pre-programmed voice messages are delivered to alarm panel based on alarm conditions, then occupants receive timely notifications before speaking with operator, but requires additional processing and message selection capability at monitoring station
Solution Approach 1:
The system uses feedback from the alarm condition signal to automatically select and deliver the appropriate pre-programmed voice message. When the alarm panel sends an alarm signal indicating a specific condition, the monitoring station receives this feedback, identifies the corresponding message from its library, and automatically transmits it back to the alarm panel for occupant notification.
3Productivity
If the monitoring station sends pre-programmed voice messages over the two-way communication channel, then the channel is fully utilized and occupants are informed, but requires the alarm panel to have audio output capability
Solution Approach 1:
The alarm panel is designed with multi-functionality, incorporating both alarm signaling capabilities and audio output capability. This allows the same device to serve dual purposes: sending alarm conditions to the monitoring station and receiving pre-programmed voice messages through its built-in speaker or audio transducer, eliminating the need for separate notification devices.
Data Source
AI summary
An alarm monitoring station is capable of establishing a two way communications channel over a network to connect the monitoring station and alarm panels at monitored premises, for real time voice communication between the panels and the monitoring station. The monitoring station is further operable to provide pre-programmed voice messages to the alarm panels based on the sensed alarm condition over the two way communications channel. In this way, occupants at the premises may be notified of the sensed condition before speaking with an operator at the monitoring station.