Voice Assistant Configuration via Audio and Optical Signals

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Solution Overview

Problem

Users face challenges in configuring voice-controlled devices, particularly those that rely primarily on audio interactions, due to unfamiliarity with network settings, leading to a poor 'out-of-box' experience.

Innovation Solution

The described architecture provides multiple approaches for configuring voice-controlled assistants using audible or optical signals, including user dialogue, customer service representative assistance via DTMF tones, and auto-configuration websites, to facilitate easy setup without extensive user input.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If voice-controlled assistant relies primarily on audio interactions, then user interaction becomes hands-free and convenient, but configuration becomes difficult for users unfamiliar with network settings

Engineering Contradiction:
Improvehands-free interactionVSAvoidconfiguration process
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary device (such as a smartphone or computer) that mediates between the user and the voice-controlled assistant during configuration. This intermediary provides a visual interface to help users enter network settings, while the assistant receives configuration data through audio signals like DTMF tones, thus bridging the gap between simple voice interaction and complex configuration requirements

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The system performs preliminary actions by automatically detecting available network configurations and preparing configuration options before user input is required. The assistant can scan for networks, retrieve default credentials, and present pre-prepared configuration data to the user through the intermediary device, reducing the complexity of the configuration process

Inventive Principle:
Principle #10Preliminary action

2Manufacturing precision

If configuration requires user input of network settings, then device can be configured accurately, but user experience deteriorates due to unfamiliarity with technical details

Engineering Contradiction:
Improveconfiguration accuracyVSAvoiduser experience
Core Design Contradiction:
Manufacturing precisionVSEase of operation

Solution Approach 1:

The voice-controlled assistant performs self-service by automatically scanning for available networks, retrieving stored credentials, and configuring itself without requiring users to manually enter technical network settings. The system uses audio signals to confirm configurations and can autonomously connect to networks based on pre-stored or detected information

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces manual mechanical input methods (typing network settings on a keyboard) with audio-based input methods (DTMF tones via telephone). This substitution allows users to configure the device through familiar voice-friendly interfaces while maintaining configuration accuracy through structured audio signal processing

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

3Adaptability or versatility

If multiple configuration methods are provided (DTMF tones, optical signals, websites), then versatility improves, but device complexity increases

Engineering Contradiction:
Improveconfiguration methodsVSAvoidsystem architecture
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The voice-controlled assistant is designed with multi-functionality to support multiple configuration methods including DTMF tone reception, optical signal detection, and website-based configuration. Each method serves as an alternative pathway to achieve the same configuration goal, allowing the system to adapt to different user preferences and technical environments without requiring separate devices for each method

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS10930277B2Configuration of voice controlled assistant
Publication Date: 2021.02.23 AMAZON TECH INC
  • US10930277B2 patent drawing
  • US10930277B2 patent drawing
  • US10930277B2 patent drawing

AI summary

A voice interaction architecture has a hands-free, electronic voice controlled assistant that permits users to verbally request information from cloud services. Since the assistant relies primarily, if not exclusively, on voice interactions, configuring the assistant for the first time may pose a challenge, particularly to a novice user who is unfamiliar with network settings (such as wife access keys). The architecture supports several approaches to configuring the voice controlled assistant that may be accomplished without much or any user input, thereby promoting a positive out-of-box experience for the user. More particularly, these approaches involve use of audible or optical signals to configure the voice controlled assistant.