Voice Assistant Wireless Prompt Relay for Coaching
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Solution Overview
Problem
In voice-enabled work environments, trainers or coaches face difficulties in effectively coaching new users or training existing users due to the challenge of not being able to hear the user's interface or speech dialog, requiring cumbersome hardware solutions that are intrusive and inconvenient.
Innovation Solution
A voice assistant system that allows voice prompts from one user's device to be wirelessly communicated to another user's device, enabling the coach to hear the same prompts as the coached user without additional hardware, allowing for seamless coaching and training within the existing voice-enabled system.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If hardware solutions are used to allow coaches to hear user interface, then coaches can monitor training effectiveness, but the system becomes cumbersome and intrusive
Solution Approach 1:
The system creates a digital copy of the voice prompts and speech dialog from the coached user's device and transmits it to the coach's device. This allows the coach to hear exactly what the user hears without any physical connection or additional hardware at the user's end, resolving the contradiction between coaching effectiveness and hardware complexity
Solution Approach 2:
The voice assistant system acts as an intermediary that captures the speech dialog from the coached user, processes it, and relays it to the coach. This mediator approach enables monitoring without direct hardware connection between coach and user, eliminating the intrusiveness while maintaining coaching effectiveness
2Ease of operation
If additional hardware is added to enable coaching functionality, then coaches can hear user interface, but the solution becomes inconvenient and intrusive for users
Solution Approach 1:
Instead of adding hardware to the user's device, the system digitally copies the audio stream from the user's interface and sends it to the coach's device. This eliminates the need for additional user hardware while enabling full coaching functionality, improving ease of operation without increasing device complexity
Solution Approach 2:
The voice assistant system performs multiple functions: it assists the user with their primary tasks while simultaneously enabling coaching capabilities by routing audio to the coach. This multi-functionality eliminates the need for separate coaching hardware, making the system convenient for users
3Loss of information
If coaches need to understand user speech dialog, then training quality improves, but coaches cannot hear what users are hearing without special equipment
Solution Approach 1:
The system creates a real-time digital copy of the speech dialog audio stream from the user's device and transmits it to the coach's device. This allows the coach to hear exactly what the user hears, eliminating information loss about the speech dialog without requiring any special equipment at the user's end
Solution Approach 2:
The system provides feedback to the coach by transmitting the user's speech dialog and system prompts to the coach's device. This feedback mechanism allows the coach to understand the user's interface experience in real-time, improving training quality without needing special monitoring equipment
Data Source
AI summary
A voice assistant system is disclosed which directs the voice Prompts delivered to a first user of a voice assistant to also be communicated wirelessly to the voice assistant of a second user so that the second user can hear the voice Prompts as delivered to the first user.