Voice Assistant Session Transfer for Privacy

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Solution Overview

Problem

Voice-based virtual assistants face challenges in maintaining privacy during communication sessions due to varying environments, where existing solutions fail to effectively suspend or transfer secure communication sessions based on environmental privacy conditions.

Innovation Solution

A system and method that utilize an application server to initiate secure communication sessions with voice assistant devices, suspend sessions if the environment is not private, and transfer sessions to another authorized device if the new environment is private, using OAuth 2.0 standard for authentication and sensor data to determine privacy levels.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If a voice assistant maintains continuous secure communication sessions, then user convenience and service continuity are improved, but privacy security deteriorates when the environment is not private

Engineering Contradiction:
Improveservice continuityVSAvoidprivacy security
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The communication session state is made dynamic, allowing it to transition between active, suspended, and transferred states based on real-time environmental privacy conditions. The system continuously monitors privacy indicators and adjusts session status accordingly, enabling the voice assistant to maintain service readiness while ensuring privacy protection when needed.

Inventive Principle:
Principle #15Dynamics

Solution Approach 2:

An application server acts as an intermediary between the voice assistant device and external services. The server receives session status notifications from the voice assistant and coordinates session suspension and transfer operations, enabling centralized control over communication sessions while maintaining privacy security across distributed devices.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If the system suspends secure communication sessions in non-private environments, then privacy security is improved, but service availability worsens

Engineering Contradiction:
Improveprivacy securityVSAvoidservice availability
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system performs preliminary actions by suspending communication sessions in advance when privacy conditions deteriorate, rather than waiting for potential privacy breaches. This proactive approach ensures privacy security is maintained before any sensitive information could be compromised, while the session can be quickly resumed or transferred to maintain service availability.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system implements a feedback loop where the voice assistant continuously monitors environmental privacy conditions and notifies the application server of status changes. Based on this feedback, the server automatically triggers session suspension or transfer operations, creating a responsive system that adapts to changing privacy conditions while minimizing service disruption.

Inventive Principle:
Principle #23Feedback

3Reliability

If the system transfers secure communication sessions to another device, then privacy security is improved, but device complexity worsens

Engineering Contradiction:
Improveprivacy securityVSAvoidsession management complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The application server provides universal session management capabilities that work across multiple voice assistant devices. The server handles session suspension, transfer, and resumption operations in a standardized manner, eliminating the need for each device to implement complex session management logic independently. This multi-functional approach simplifies individual device complexity while enabling secure session transfer across the ecosystem.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11508382B2System, device and method for enforcing privacy during a communication session with a voice assistant
Publication Date: 2022.11.22 THE TORONTO DOMINION BANK
  • US11508382B2 patent drawing
  • US11508382B2 patent drawing
  • US11508382B2 patent drawing

AI summary

A system, device and method for enforcing privacy during a communication session with a voice assistant are disclosed. In response to a determination that an environment of a first voice assistant device is not private, a first secure communication session between the first voice assistant device and an application server is suspended. In response a determination that one or more other voice assistant devices have been authorized for communication with the application server is made and input to transfer the first secure communication session, a second secure communication session between a second voice assistant device and the application server is initiated. The first secure communication session between the first voice assistant device and the application server is terminated in response to successful initiation of the second secure communication session.