Voice-Activated Digital Assistant for Hands-Free Emergency Assistance

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Solution Overview

Problem

Current medical alarm systems are user-operated, requiring wearable devices that can be inconvenient, prone to battery issues, and may not be accessible during emergencies, and digital personal assistants are restricted from making unverified 911 calls due to high false alarm rates, posing privacy and operational challenges.

Innovation Solution

A voice-activated digital assistant system connected to a private commercial network that allows hands-free emergency assistance without the need for wearable devices, powered by household electricity or a battery backup, and includes a 911-non-compliant assessment process to verify emergencies before making calls.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If traditional medical alarm systems use wearable devices operated by users, then the system can provide emergency assistance, but the device may not be accessible during emergencies and requires user compliance

Engineering Contradiction:
Improveemergency assistance availabilityVSAvoiduser compliance and accessibility
Core Design Contradiction:
ReliabilityVSEase of operation

Solution Approach 1:

The system automatically detects emergency situations through voice analysis and camera monitoring without requiring user activation. The digital assistant autonomously determines when help is needed and initiates emergency protocols, eliminating the need for users to manually operate the device during crises.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The patent replaces mechanical wearable devices with voice-activated and vision-based detection systems. Instead of requiring physical contact with a wearable alarm button, the system uses acoustic and visual sensors to detect emergencies, making assistance accessible without physical device interaction.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Reliability

If digital personal assistants are restricted from making unverified 911 calls, then false alarm rates are reduced, but emergency response time is delayed

Engineering Contradiction:
Improvefalse alarm reductionVSAvoidemergency response time
Core Design Contradiction:
ReliabilityVSLoss of time

Solution Approach 1:

The system implements continuous feedback loops where voice commands and environmental data are constantly monitored and analyzed. Multiple verification steps provide feedback to confirm genuine emergencies before triggering 911 calls, reducing false alarms while maintaining rapid response through automated assessment protocols.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system performs preliminary assessment of emergency situations through voice analysis and environmental sensing before initiating 911 calls. This pre-verification process filters out false alarms while ensuring that genuine emergencies are rapidly identified and responded to, balancing accuracy with speed.

Inventive Principle:
Principle #10Preliminary action

3Ease of operation

If medical alarm systems rely on battery-operated wearable devices, then portability is improved, but battery charge and device maintenance become problematic

Engineering Contradiction:
Improvedevice portabilityVSAvoidbattery maintenance and charging
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The system integrates multiple functions into stationary digital assistants including voice recognition, camera monitoring, environmental sensing, and emergency communication. This multi-functionality eliminates the need for separate wearable battery-operated devices while maintaining comprehensive emergency monitoring capabilities.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent extracts the emergency detection and communication functions from portable wearable devices and relocates them to stationary digital assistants. This separation removes the battery and portability requirements while preserving the core emergency assistance functionality through fixed installation units.

Inventive Principle:
Principle #2Taking out (Extraction)

Data Source

PatentUS10492054B2System, method, and apparatus for providing help
Publication Date: 2019.11.26 PGG INVESTMENTS LLC
  • US10492054B2 patent drawing
  • US10492054B2 patent drawing
  • US10492054B2 patent drawing

AI summary

A system for providing help includes at least one digital assistant and a wireless data interface for connecting the digital assistants to a server. A plurality of agent computers is connected to the server by a data network. Each of the at least one digital assistants is preprogrammed and centrally managed with at least one skill for recognizing a preprogrammed specific utterance and each of the at least one digital assistants is pre-configured to connect with the wireless data interface. After the preprogrammed specific utterance is detected by one of the digital assistants, that digital assistant initiates a request for help to the server and upon receiving the request for the help, the server assigns one of the agent computers and forwards the request for help to the one of the agent computers.