Voice Browser System for Telephone Network Navigation
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Solution Overview
Problem
Current telecommunication networks limit users' ability to provide and control data services, as they primarily offer basic services like SMS and email, without enabling users to access and interact with advanced voice-based applications or services without digital infrastructure.
Innovation Solution
A voice browser system that allows users to browse and interact with voice sites using telephone networks, enabling forward and back functions, storing site histories, and facilitating three-way conference calls between users and voice sites, using circuitry and network adaptors for seamless navigation and data storage.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If basic telecommunication services (SMS, email) are provided through traditional networks, then service delivery is reliable, but user control and ability to provide data services is limited
Solution Approach 1:
The patent introduces a gateway as an intermediary component that bridges traditional telecommunication networks and data service infrastructure. The gateway enables users to access and control data services through the existing telephone network without requiring direct computer access or complex digital infrastructure at the user end, thus improving adaptability while maintaining infrastructure simplicity
Solution Approach 2:
The gateway is designed to provide multiple functions including email access, web browsing, and general data service access through a single telephone interface. This multi-functionality allows the traditional telecommunication network to deliver diverse data services, enhancing user control and versatility without requiring separate systems for each service
2Ease of operation
If voice-based applications are made accessible through telephone networks, then accessibility for non-computer users is improved, but service complexity and navigation difficulty increases
Solution Approach 1:
The patent implements a voice-based replica of the familiar web browsing interface, allowing users to navigate voice-based applications using commands similar to traditional web browsing. This copying of the familiar interface paradigm makes the service accessible to non-computer users while maintaining operational simplicity despite the underlying service complexity
3Adaptability or versatility
If users can navigate between multiple voice sites, then service versatility is improved, but loss of directional context (forward/back navigation) increases
Solution Approach 1:
The patent implements feedback mechanisms that provide users with contextual information about their navigation state, including their current location and available navigation options. This feedback loop maintains directional context by continuously informing users of their position in the navigation hierarchy and available forward/back paths, preventing information loss during multi-site navigation
Data Source
AI summary
A method of defining a voice browser for browsing a plurality of voice sites, at least some of the voice sites having different telephone numbers, the voice sites being configured to be accessed by telephone, is provided including storing information relating to voice sites visited by a voice user; and providing forward and back functions, comprising transferring a user from one voice site to another, in response to commands by the user. Computer program code and systems are also provided.