Voice Call Preview Transmission for Informed Decision Making
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Solution Overview
Problem
Current communication devices lack the ability to provide previews of voice calls before they are established, which can lead to missed important calls due to distractions or inappropriate responses, as users often ignore calls without knowing the context.
Innovation Solution
A communication device and method that initiate a voice call and transmit preview data, such as sound or text, to the remote communication device before the call is established, allowing the recipient to decide whether to accept or decline based on the provided information.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Reliability
If users answer all incoming calls without preview, then no important calls are missed, but users waste time on unnecessary calls and experience distractions
Solution Approach 1:
The system performs preliminary recording and transmission of a preview message before the actual voice call is established. The caller records a brief preview during the ringing phase, and this preview is transmitted to the recipient's device before they answer, allowing them to assess call importance in advance and make informed decisions about whether to answer.
2Loss of time
If users ignore incoming calls without preview, then distractions are reduced, but important calls are missed
Solution Approach 1:
The preview message serves as an intermediary between the incoming call notification and the user's decision to answer or ignore. Instead of directly answering or ignoring a call without context, users first receive and evaluate the preview message, which mediates their decision-making process and enables informed choices about call engagement.
3Ease of operation
If voice call preview functionality is added to mobile devices, then call decision quality improves, but device complexity increases
Solution Approach 1:
The system utilizes existing device resources and capabilities to provide preview functionality. It leverages the device's existing microphone, speaker, and communication interfaces, requiring minimal additional hardware. The complexity is managed by reusing existing components and protocols rather than introducing entirely new systems.
4Loss of information
If preview data is transmitted before call establishment, then call context information is provided, but communication protocol complexity increases
Solution Approach 1:
The preview data transmission is merged with the existing call setup protocol. The preview message is recorded and transmitted during the ringing phase, utilizing the same communication channel and protocols already established for call setup. This integration approach avoids creating a separate complex transmission system and leverages existing infrastructure.
Data Source
AI summary
A method, system and apparatus for providing previews of voice calls are provided. A voice call from a communication device to a remote communication device is initiated, via a communication interface. Sound data is received via a microphone, prior to the voice call being established. Preview data is transmitted in association with the voice call to the remote communication device, via the communication interface, the preview data indicative of the sound data, and the preview data for presentation at the remote communication device prior to the voice call being established.