Voice Command Call Transfer Between User Devices
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Solution Overview
Problem
Users often face difficulties in managing voice-based calls across multiple devices, as they may receive calls on one device while occupied with another, leading to ignored or improperly handled calls.
Innovation Solution
A method and system that allow users to detect voice commands with keywords to transfer calls from one device to another, enabling seamless call management across devices through voice recognition and command association.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If users have multiple mobile devices, then device versatility and coverage are improved, but call management complexity increases
Solution Approach 1:
The system enables automatic call transfer between devices based on voice commands and keyword detection, eliminating the need for manual call management. The first user device autonomously detects voice commands, identifies target devices, and transfers calls without user intervention, thereby reducing call management complexity while maintaining device versatility
Solution Approach 2:
The patent replaces manual mechanical call handling operations with voice-activated automated systems. Instead of physically navigating through menus or pressing buttons to transfer calls, users simply speak commands which are processed through voice recognition technology, significantly simplifying the interaction required for multi-device call management
2Reliability
If users manually manage calls across devices, then call handling control is maintained, but user convenience and time efficiency deteriorate
Solution Approach 1:
The system performs preliminary actions by pre-configuring keyword associations with specific user devices before calls occur. When a call arrives, the system has already prepared the transfer mechanism and only needs to execute the voice command, eliminating the need for users to manually navigate device selections during the call, thus saving time while maintaining reliable call handling control
Solution Approach 2:
The voice command system provides immediate feedback by detecting and processing user commands in real-time during the call reception process. The system hears the voice command, processes it instantly, and executes the transfer without delay, maintaining user control over call handling while significantly improving time efficiency compared to manual methods
3Ease of operation
If voice commands are used for call transfer, then ease of operation is improved, but system complexity increases
Solution Approach 1:
The system introduces an intermediary voice processing layer that sits between the user and the call management system. This intermediary component translates complex call transfer operations into simple voice commands, handling the technical complexity of device identification, call routing, and transfer execution automatically, thereby improving ease of operation without exposing the user to system complexity
Data Source
AI summary
Methods, systems, and media for voice-based call operations are provided. In some embodiments, a method comprises: receiving, at a first user device, a communication; detecting a voice command, using the first user device, that includes a keyword; and in response to detecting the voice command, causing the communication to be transferred to a second user device that is associated with the keyword.