Voice Command Device Privacy Protection via Biometric Authentication

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Solution Overview

Problem

Voice command devices often compromise the privacy of confidential user information by broadcasting it audibly, risking exposure to unauthorized individuals within range, as they lack the ability to recognize changes in the user's environment or authenticate the requestor.

Innovation Solution

Implementing a system that determines if requested data is private, transmitting such data to a user's preferred personal device securely, using voice recognition, facial recognition, or other biometric techniques to authenticate the user, and adhering to privacy policies, ensuring only authorized devices receive sensitive information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If voice command devices broadcast information audibly to respond to user requests, then the device provides convenient information access and maintains simple operation, but private or confidential information may be exposed to unauthorized individuals within range

Engineering Contradiction:
Improveinformation access convenienceVSAvoidinformation exposure risk
Core Design Contradiction:
Ease of operationVSObject-affected harmful factors

Solution Approach 1:

The patent introduces a camera as an intermediary device to detect whether the user is alone before the voice command device broadcasts information. The camera captures images of the environment, and image analysis determines if other people are present. This intermediary detection mechanism allows the system to conditionally enable or disable audible information broadcasting, thereby protecting private information while maintaining convenient access when safe.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If voice command devices authenticate users before providing information, then information security is improved, but the system complexity increases due to additional authentication requirements

Engineering Contradiction:
Improveinformation securityVSAvoidauthentication system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent implements self-service authentication using the device's existing camera and image processing capabilities. The system automatically captures images, analyzes them to detect the presence of other people, and makes authentication decisions without requiring manual user input or complex external authentication systems. This self-service approach enhances security while minimizing added complexity by utilizing resources already available in the device.

Inventive Principle:
Principle #25Self-service

3Object-affected harmful factors

If the device monitors the user's environment to detect changes in privacy context, then information privacy is protected, but the device requires additional sensors and processing capabilities

Engineering Contradiction:
Improveprivacy protectionVSAvoidsensor and processing requirements
Core Design Contradiction:
Object-affected harmful factorsVSDevice complexity

Solution Approach 1:

The patent makes the camera serve multiple functions: it is used both for standard visual operations and for privacy context monitoring. The same image capture and analysis capabilities are leveraged to detect whether the user is alone, eliminating the need for dedicated privacy monitoring sensors. This multi-functional approach enhances privacy protection while avoiding the addition of separate hardware components.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS11941095B2System and method of retrieving and conveying sensitive information when using voice command devices
Publication Date: 2024.03.26 VERIZON PATENT & LICENSING INC
  • US11941095B2 patent drawing
  • US11941095B2 patent drawing
  • US11941095B2 patent drawing

AI summary

A method and system of providing private data privately when such data is requested from a VCD utilizes a communications network to communicate with a service containing the private data to determine if the data is private. Once the data is determined as being private, instead of being sent to the VCD to be broadcasted audibly, the data may be transmitted to a user's preferred device to be presented privately to the user.