Voice Device Module Switching for Service Conflict Resolution
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Solution Overview
Problem
Current voice devices can only support one type of voice service, requiring users to purchase multiple devices to use multiple voice services, which often results in voice service conflicts when multiple services are loaded on the same device.
Innovation Solution
A voice interaction method and device that includes a switching module and multiple voice modules, allowing the device to automatically select one voice module for interaction based on working statuses and suspend the others, thereby resolving conflicts between multiple voice services.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple voice services are loaded on the same voice device, then users can use multiple voice services on one device, but voice service conflicts occur
Solution Approach 1:
The patent introduces a switching module as an intermediary component that manages multiple voice services. This switching module receives voice input, determines which voice service should handle the current request based on preset principles, and routes the voice data to the appropriate voice service module, thereby preventing conflicts between multiple voice services while enabling their coexistence on one device
Solution Approach 2:
The patent implements dynamic switching between different voice services based on real-time working statuses. The switching module continuously monitors the status of each voice service and dynamically selects the appropriate service to handle voice interactions, allowing the system to adaptively manage multiple voice services without conflicts
2Reliability
If only one voice service is supported per voice device, then voice service conflicts are avoided, but users need to purchase multiple devices to use multiple voice services
Solution Approach 1:
The patent combines multiple voice service modules within a single voice device. By integrating multiple voice services (e.g., first voice service module, second voice service module) into one device along with a switching module, the system eliminates the need for users to purchase multiple separate devices while maintaining reliable conflict avoidance through automated switching
3Reliability
If manual switching between voice services is implemented, then voice service conflicts are resolved, but user operation becomes complex
Solution Approach 1:
The patent implements self-service automation where the switching module automatically determines and switches between voice services based on preset principles and working statuses. The system autonomously manages voice service selection without requiring manual user intervention, thereby resolving conflicts while maintaining ease of operation
Data Source
AI summary
This application provides a voice device and a voice interaction method of the voice device. The voice device includes at least two voice modules, and the voice interaction method includes: determining the working statuses of the at least two voice modules, selecting one of the two voice modules to execute voice interaction based on preset principles and the working statuses of the at least two voice modules, and suspending the voice interaction of other voice module(s). This application can solve the problem of conflicts between multiple kinds of voice services in the same voice device.


