Dynamic Guidance Generation for Voice Dialog Systems
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Solution Overview
Problem
Users unfamiliar with voice-activated processing services face difficulties in using dialog processing devices, and pre-installing comprehensive guidance information is costly.
Innovation Solution
An information-processing device that acquires input data from a user terminal and response data from dialog processing devices, generates guidance information based on the input and response data, and outputs it to the user terminal, including determining the type of data and generating information based on error responses or user interactions.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If comprehensive guidance information is pre-installed into the dialog processing device, then user ease of operation is improved, but device complexity and cost increase significantly
Solution Approach 1:
The system performs preliminary actions by automatically generating guidance information before the user needs it. The generation unit creates guidance information in advance based on analyzed input data and response data patterns, so that when a user encounters difficulty, the guidance is already prepared and can be immediately presented without requiring pre-installation of comprehensive guidance databases.
Solution Approach 2:
The dialog processing device serves itself by automatically generating and providing guidance information without external intervention. The system monitors its own operation through input data and response data, analyzes patterns, and generates appropriate guidance information autonomously, eliminating the need for manual pre-installation of comprehensive guidance databases.
2Ease of operation
If comprehensive guidance information is pre-installed into the dialog processing device, then user ease of operation is improved, but cost increases significantly
Solution Approach 1:
The system performs preliminary actions by automatically generating guidance information before the user needs it. The generation unit creates guidance information in advance based on analyzed input data and response data patterns, so that when a user encounters difficulty, the guidance is already prepared without requiring pre-installation of comprehensive guidance databases, thereby reducing costs.
Solution Approach 2:
The dialog processing device serves itself by automatically generating and providing guidance information without external intervention. The system monitors its own operation through input data and response data, analyzes patterns, and generates appropriate guidance information autonomously, eliminating the need for manual pre-installation of comprehensive guidance databases and significantly reducing costs.
3Quantity of substance
If guidance information is generated dynamically based on input and response data, then cost is reduced, but response time increases
Solution Approach 1:
The system performs preliminary analysis of input data and response data patterns in advance, storing analyzed results that can be quickly referenced when generating guidance information. This preliminary processing reduces the computational burden during actual guidance generation, thereby reducing response time while maintaining cost effectiveness.
Solution Approach 2:
The system uses feedback from analyzed input data and response data patterns to efficiently generate guidance information. By continuously learning from actual usage patterns and storing this information for future reference, the system can rapidly generate appropriate guidance without significant time delay, balancing cost reduction with acceptable response time.
Data Source
AI summary
An information-processing device including an acquisition unit that acquires input data corresponding to spoken words input to a user terminal, and acquired response data output from a dialog processing device that performs processing according to the input data. A generation unit generates guidance information on how to use the dialog processing device based on the input data and the response data. An output unit outputs the guidance information generated by the generation unit to the user terminal.