Voice-Activated Event Management System for Offline Navigation
Find Innovative SolutionsGenerate Solutions
Solution Overview
Problem
Large-scale events with thousands of attendees spanning multiple days and locations face challenges in providing adequate assistance, as general help staff cannot address the unique navigation and scheduling needs of individuals, and existing mapping applications lack access to event-specific information.
Innovation Solution
A voice-activated events management system on mobile devices, which synchronizes event data and user context information, allowing users to query their schedules and locations through voice commands, utilizing natural language processing to provide localized and relevant information without relying on continuous network connectivity.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If general help staff are deployed to assist attendees, then general questions can be answered, but individualized navigation and scheduling needs cannot be satisfied
Solution Approach 1:
The system enables attendees to independently query their personalized schedules, locations, and event information through voice commands on their mobile devices. The application accesses stored event data and user context locally, allowing users to self-serve without requiring human assistance while receiving customized information specific to their registration and preferences.
2Ease of operation
If mapping applications are used for navigation, then general location information can be provided, but event-specific information and user context are not accessible
Solution Approach 1:
The system combines mapping/navigation functionality with event management data and user context information into a single integrated application. The application merges location services with personalized schedules, room information, and event details stored locally on the mobile device, enabling users to receive both navigation directions and event-specific context without switching applications or relying on network connectivity.
3Reliability
If continuous network connectivity is maintained for data access, then real-time information can be retrieved, but server load and bandwidth usage increase
Solution Approach 1:
The system performs preliminary actions by downloading and storing event data, user context information, and scheduling details locally on attendees' mobile devices before they are needed. This pre-loading of data eliminates the need for continuous network connectivity during event navigation and information retrieval, reducing real-time server requests while ensuring information availability offline.
4Adaptability or versatility
If more ushers are posted to provide individualized assistance, then attendee needs can be better met, but event costs and operational complexity increase
Solution Approach 1:
The system replaces the mechanical system of human ushers with an automated software application that runs on attendees' mobile devices. The application uses voice recognition technology and local data processing to provide personalized navigation and scheduling assistance without requiring human staff intervention, thereby reducing operational complexity and costs while maintaining or improving individualized support quality.
Data Source
AI summary
Disclosed herein are system, method, and computer program product embodiments for providing voice-activated events management. An embodiment operates by receiving an audio-formatted query through an application associated with an event. A first user ID, registered with the event, is determined to be associated with the mobile device. It is determined whether the query is an event query or a user query based on one or more keywords. Based on the determination that the query is either the event query or the user query, the answer to the event query is determined from data retrieved over a network, or the answer to the user query is determined from the locally stored data at the mobile device. The determined answer to the query is provided via the application operating on the mobile device.