Voice Interactive Service System With Dedicated Processing Cores
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Solution Overview
Problem
Existing voice interaction systems face inefficiencies and resource allocation challenges when providing speech-based services to a large number of users, particularly due to delays and overhead in requesting and allocating speech processing resources from remote servers, leading to unscheduled cancellations and negative user experiences.
Innovation Solution
A voice interactive service system utilizing multiple processing cores with pre-configured speech processing resources, where each connectivity port is directly connected to a dedicated processing core, eliminating the need for network-based resource allocation and ensuring all necessary resources are available for seamless service delivery.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If speech processing resources are allocated on-demand from remote servers, then system resource utilization is improved, but response time and system reliability deteriorate due to network delays and resource availability issues
Solution Approach 1:
The patent pre-allocates speech processing resources (ASR, TTS, dialogue management) to each connectivity port before they are actually needed. When a user connects to a port, the associated processing resources are already reserved and ready, eliminating the need for real-time resource allocation requests and responses from remote servers. This preliminary action ensures immediate response while maintaining efficient resource utilization through dedicated assignments.
2Adaptability or versatility
If speech processing resources are allocated on-demand from remote servers, then system flexibility is improved, but service reliability deteriorates due to resource unavailability and allocation overhead
Solution Approach 1:
The patent segments the voice interactive service system into multiple independent processing units, each consisting of a connectivity port paired with dedicated speech processing resources (ASR server, TTS server, dialogue management). This segmentation isolates resource failures to individual segments, ensuring that failures in one port's resources do not affect other ports. Each segment operates independently with its own reserved resources, guaranteeing service availability for connected users.
3Device complexity
If network-based resource allocation is used, then device complexity is reduced, but system performance deteriorates due to protocol overhead and signal transmission delays
Solution Approach 1:
The patent merges the connectivity port and speech processing resources into integrated units. Instead of having separate networked components that require protocol-based communication, each connectivity port is directly associated with its dedicated ASR, TTS, and dialogue management resources. This merging eliminates network transmission delays, protocol overhead, and buffering requirements, significantly improving system performance while maintaining manageable complexity through modular design.
Data Source
AI summary
A voice interactive service system provides different speech-based services to a plurality of users. Using a communication terminal, the services are accessed via a telecommunication network through service-specific connectivity ports. The system comprises processing cores which have different configurations of speech processing resources for performing different services. For performing a requested service, a connection module establishes a connection between the respective connectivity port and a processing core having a configuration of speech processing resources suitable for performing the requested service. Because of the service-specific resourcing of cores, there is no need for requesting and allocating processing resources from external resource servers. Moreover, the port-dedicated resourcing of the cores ensures that a successful access to a connectivity port leads to a successful provision of the requested service.