Voice Message Retrieval by Contact and Missed Calls
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Solution Overview
Problem
Conventional voice messaging systems present voice messages in chronological order, lacking an efficient method for users to retrieve messages in non-chronological order, such as by contact or missed calls.
Innovation Solution
A system and method that allows users to transmit a request to access a voice message mailbox, transmit caller information, and receive voice messages associated with specific contacts or missed calls, enabling selective retrieval and organization of voice messages.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If voice messages are presented in chronological order, then the system maintains simple retrieval logic, but the user cannot efficiently retrieve messages in non-chronological order such as by contact or missed calls
Solution Approach 1:
The patent segments the voice message retrieval system into multiple access methods: chronological retrieval and contact-based retrieval. The voice messages are organized into different groups (received messages, missed calls, contacts) that can be accessed independently. This allows users to choose the most efficient retrieval method for their needs without complicating the overall system architecture.
Solution Approach 2:
The patent adds a new dimension to message retrieval by organizing messages not only by time (chronological order) but also by contact information. This creates multiple access dimensions - users can retrieve messages chronologically or by searching through contact-based organization, enabling efficient non-chronological retrieval without fundamentally redesigning the system.
2Adaptability or versatility
If the system stores all voice messages in a single chronological list, then the storage structure remains simple, but the user experience lacks organization by contact or call type
Solution Approach 1:
The patent segments the voice message storage into multiple organized groups including received messages, missed calls, and contact-based categories. Each group maintains its own structure while being part of the overall system. This segmentation provides flexible organization by contact and call type while keeping individual group structures relatively simple.
Solution Approach 2:
The patent creates a universal retrieval system that can access voice messages through multiple organizational schemes simultaneously. The same message storage infrastructure supports both chronological access and contact-based access, making the system versatile without requiring completely separate storage structures for each access method.
Data Source
AI summary
Some embodiments provide transmission of a request to access a voice message mailbox to a voice mailbox provider, transmission of caller information to the voice mailbox provider, and reception of a voice message associated with the caller information from the voice mailbox provider. According to various embodiments, the caller information may be associated with a selected contact, with a caller who initiated a missed voice call, and/or with a particular voice message mailbox.


