Voice User Interface Notification Ordering System

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Solution Overview

Problem

Current natural language processing systems for notification management do not efficiently order and summarize multiple notifications for users, leading to a cluttered and inconvenient user experience, especially when users have subscriptions across various notification systems.

Innovation Solution

A system that utilizes voice user interface (VUI) inputs to determine user preferences and system rules for ordering notifications, generating a digest of notifications as synthesized speech, and outputting them in a succinct manner based on user-defined preferences and device information.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Quantity of substance

If multiple notifications are delivered to users from various notification systems, then the quantity of information received by users increases, but the user experience deteriorates due to cluttered and inconvenient notification management

Engineering Contradiction:
Improvequantity of notificationsVSAvoiduser experience
Core Design Contradiction:
Quantity of substanceVSEase of operation

Solution Approach 1:

The system segments notifications by organizing them into groups based on notification systems, user preferences, and priority levels. This segmentation allows users to manage and access notifications in an organized manner rather than receiving them as a cluttered undifferentiated stream, thereby improving ease of operation while maintaining quantity of information.

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The notification management system acts as an intermediary between multiple notification systems and the user. It receives notifications from various sources, processes them according to user preferences and system rules, and delivers them in an optimized sequence. This intermediary function filters and organizes the information flow, improving user experience without reducing the quantity of notifications received.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Device complexity

If notifications are delivered in arbitrary order without ordering, then the complexity of the notification system is reduced, but the clarity and digestibility of information for users deteriorates

Engineering Contradiction:
Improvenotification system complexityVSAvoidinformation clarity
Core Design Contradiction:
Device complexityVSLoss of information

Solution Approach 1:

The system performs preliminary ordering of notifications based on user preferences and system rules before delivery. By pre-organizing notifications according to priority, recency, and user-defined criteria, the system ensures that information is presented in a clear and digestible sequence without adding significant complexity to the notification infrastructure.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system changes the ordering parameters of notifications based on user preferences and context. By dynamically adjusting the sequence in which notifications are delivered based on factors such as priority level, time sensitivity, and user behavior patterns, the system improves information clarity while maintaining manageable system complexity through rule-based parameter adjustment.

Inventive Principle:
Principle #35Parameter changes

3Loss of information

If the system processes and orders multiple notifications with user preferences and system rules, then the clarity of notification delivery is improved, but the computational processing requirements increase

Engineering Contradiction:
Improvenotification digestibilityVSAvoidcomputational processing
Core Design Contradiction:
Loss of informationVSUse of energy by moving object

Solution Approach 1:

The system applies different processing qualities to different notifications based on their characteristics. High-priority or time-sensitive notifications receive more detailed processing and ordering attention, while lower-priority notifications are processed with simpler rules. This local quality approach improves overall notification digestibility while optimizing computational resource usage by not uniformly applying complex processing to all notifications.

Inventive Principle:
Principle #3Local quality

Data Source

PatentUS11783805B1Voice user interface notification ordering
Publication Date: 2023.10.10 AMAZON TECH INC
  • US11783805B1 patent drawing
  • US11783805B1 patent drawing
  • US11783805B1 patent drawing

AI summary

Techniques for ordering the output of notification summaries are described. A system may receive multiple notifications intended for a same user or group of users. In response to receiving a user input requesting output of notifications (or in response to multiple notifications expiring soon), the system may identify multiple notifications intended for the user or group of users. The system generates natural language summaries of the notifications, and orders the natural language summaries based on one or more default ordering rules, one or more user preferences, one or more notification provider preference, and/or user feedback. The system then outputs the ordered natural language summaries to the user.