Voice Output Unit for Destination Name Verification
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Solution Overview
Problem
Operators often mishear destination numbers when output in voice form, making it difficult to confirm the intended recipient in information processing apparatuses, leading to potential erroneous transmissions.
Innovation Solution
An information processing apparatus with a memory storing destination information, a determiner to identify receivers based on this information, and a voice output unit that outputs the corresponding name or description instead of the number, allowing operators to verify the intended recipient.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If the destination number is output in voice form, then the operator can audibly confirm the destination number, but the destination number may be misheard by the operator more often
Solution Approach 1:
The patent introduces an intermediary conversion process that transforms the destination number into a destination name through a lookup in destination management information. This mediator (destination name) serves as a more reliable voice output because names are semantically meaningful and less prone to mishearing compared to raw numerical sequences. The audio output unit converts the destination name to speech, providing an intermediate representation that bridges the gap between numerical data and human comprehension.
2Extent of automation
If the destination number is output in voice form, then automated voice confirmation is enabled, but it is difficult for the operator to readily determine whether the destination number is that of the destination intended
Solution Approach 1:
The patent changes the parameter of voice output from numerical representation to semantic representation. Instead of outputting the destination number directly, the system retrieves and outputs the corresponding destination name from stored destination management information. This parameter change transforms the output from an abstract numerical sequence that is difficult to verify into a meaningful name that is easily recognizable and verifiable by the operator.
Data Source
AI summary
An information processing apparatus includes a memory, a determiner, a transmitter, and a voice output unit. The memory stores destination information including information related to a name. The determiner determines a receiver based on the destination information. The transmitter transmits data to the determined receiver. The voice output unit outputs a voice based on the information related to a name corresponding to the receiver when the receiver is determined by the determiner.