Conversation Group Generation via Voice Participation Requests
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Solution Overview
Problem
Existing communication systems require cumbersome operations for initiating group conversations, where users must send participation requests without clear information on the conversation theme, making it difficult for recipients to decide whether to join.
Innovation Solution
A communication support apparatus that allows users to transmit participation requests with conversation themes via voice messages, using a server to generate conversation groups based on responses, enabling efficient conversation among specific users through simple operations.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If a participation request is sent to a specifically designated member user, then the conversation can be initiated among specific users, but the operation becomes troublesome and complex
Solution Approach 1:
The system automatically determines and transmits the participation request to appropriate member users based on the conversation theme, eliminating the need for manual selection and specification by the first user. The server autonomously performs the task of identifying suitable participants and sending requests, making the process self-service oriented and significantly simplifying user operations.
2Loss of information
If the second member user receives a participation request without conversation theme information, then the request can be sent, but the user cannot determine whether to accept the request
Solution Approach 1:
The server performs preliminary action by determining the conversation theme and attaching it to the participation request message before the message is sent to the second member user. This ensures that the theme information is already prepared and included, allowing the receiving user to make an informed decision about whether to accept the participation request.
3Productivity
If manual specification of member user requirements is required, then precise matching can be achieved, but the operation becomes time-consuming and inefficient
Solution Approach 1:
The server acts as an intermediary between the first user and potential participant users. It receives the participation request with conversation theme from the first user, automatically determines appropriate member users based on the theme, and transmits the requests. This intermediary role eliminates the need for manual specification of requirements, significantly improving productivity and reducing time loss.
Data Source
AI summary
According to an embodiment, a communication support apparatus supports communication among users. The apparatus includes a message receiver to receive a message from a user terminal; a participation request transmission controller to control such that, when the received message is a participation request message, the participation request message is transmitted to a user terminal to which the participation request message is to be transmitted; a response receiver to receive a response to the participation request message from the user terminal to which the participation request message has been transmitted; a group generator to generate a conversation group including as members the user terminal that has responded to the participation request message and the user terminal serving as a transmission source; and a conversation controller to control delivery of messages in the conversation mode such that a message received from a member of the conversation group is transmitted to another member.