Cross-Account Voice Assistant Access via Biometric Trust

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Solution Overview

Problem

Virtual personal assistants (VPAs) are typically limited to access through a single designated smart speaker device, restricting cross-account access and user convenience.

Innovation Solution

Establishing a 'trust relationship' between primary and secondary smart speaker devices via voice print authentication, allowing users to access VPAs across multiple devices by verifying identity through voice print identification.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If virtual personal assistant is limited to single designated smart speaker device, then security and device control are maintained, but cross-account access and user convenience are restricted

Engineering Contradiction:
Improvecross-account accessVSAvoidaccess control mechanism
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent introduces a cloud-based authentication server as an intermediary between the primary and secondary smart speaker devices. This server mediates the trust relationship by validating voice prints and managing authentication tokens, enabling cross-device access without requiring direct peer-to-peer communication or complex local configuration. The intermediary handles the complexity of security protocols centrally.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent replaces traditional mechanical authentication methods (physical presence at the designated device, manual pairing) with biometric voice print authentication. The voice print serves as a digital identifier that can be verified remotely through the cloud, eliminating the need for physical access to the primary device for authentication purposes.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

2Ease of operation

If voice print authentication is implemented for cross device access, then user convenience is improved, but security verification complexity increases

Engineering Contradiction:
Improveuser authenticationVSAvoidsecurity verification
Core Design Contradiction:
Ease of operationVSReliability

Solution Approach 1:

The patent implements preliminary authentication actions where the user first provides voice print authentication at the secondary device to establish a trust relationship. Once authenticated, the system issues authentication tokens that enable subsequent access without repeated verification. This preliminary action reduces the burden on users during normal operation while maintaining security through initial verification.

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The system incorporates feedback mechanisms where the cloud server continuously validates authentication tokens and monitors the trust relationship between devices. If suspicious activity is detected or the voice print verification fails, the system provides feedback by revoking access or requesting re-authentication, ensuring security while maintaining convenient operation during normal use.

Inventive Principle:
Principle #23Feedback

Data Source

PatentUS10971159B2Cross account access for a virtual personal assistant via voice printing
Publication Date: 2021.04.06 SALESFORCE INC
  • US10971159B2 patent drawing
  • US10971159B2 patent drawing
  • US10971159B2 patent drawing

AI summary

A method for accessing a virtual personal assistant has been developed. First, a trust relationship is established between a primary smart speaker device that allows a user to access the virtual personal assistant with voice commands and a separate secondary smart speaker device. A trust relationship is established by generating a request at the secondary smart speaker device to allow access the virtual personal assistant with voice print authentication from the user and then validating the request at the primary smart speaker device to confirm the authenticity of the request. Next, a voice input is received from the user at the secondary smart speaker device requesting access to the virtual personal assistant. The identity of the user is verified using voice print identification with the secondary smart speaker device. Access for the user is then granted to the virtual personal assistant using the secondary smart speaker device.