Voice Information Processing Apparatus for Timely Output Mode Selection

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Solution Overview

Problem

Voice information processing apparatuses often provide lengthy voice outputs that may not be completed within the user's available time, especially when users ask questions just before leaving or quitting, leading to incomplete information retrieval.

Innovation Solution

A voice information processing apparatus that includes an outputter and a hardware processor capable of receiving user questions, acquiring answer information, and selecting output modes based on both the answer and user state information, such as schedule and location, to ensure timely and effective information delivery through voice, print, or email transmission.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If the voice information processing apparatus provides complete answer information through voice output, then the user receives sufficient information, but the output time becomes excessively long causing the user to miss the information

Engineering Contradiction:
Improveinformation completenessVSAvoidoutput time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The apparatus segments answer information into multiple parts based on importance and provides them through different output modes. Important information is provided through voice output while less critical information is provided through text display or email, resolving the contradiction between complete information delivery and time efficiency

Inventive Principle:
Principle #1Segmentation

Solution Approach 2:

The apparatus dynamically selects output modes (voice, text, email) based on real-time analysis of answer length, user context, and time constraints. This dynamic adaptation allows the system to optimize between information completeness and delivery time for each specific query

Inventive Principle:
Principle #15Dynamics

2Loss of information

If the voice information processing apparatus provides detailed answer information, then the user obtains comprehensive information, but the user cannot listen to the complete output due to time constraints

Engineering Contradiction:
Improveinformation completenessVSAvoidinformation retrieval efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The apparatus applies different quality levels of information delivery to different parts of the answer. Critical information receives full voice output while supplementary information is provided through text or email, ensuring the user gets essential information efficiently while maintaining overall completeness

Inventive Principle:
Principle #3Local quality

3Measurement precision

If the voice information processing apparatus uses AI to acquire answers from cloud servers, then the apparatus can provide accurate information, but it cannot prepare pre-patterned answers to limit output time

Engineering Contradiction:
Improveanswer accuracyVSAvoidoutput time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The apparatus performs preliminary analysis of the acquired answer information to determine its length and importance before output. This preliminary assessment enables the system to pre-plan the output strategy (voice vs. text vs. email) to ensure timely delivery while maintaining accuracy

Inventive Principle:
Principle #10Preliminary action

Solution Approach 2:

The apparatus changes the output parameters (mode, timing, format) based on the characteristics of the acquired information. By adjusting these parameters dynamically, the system maintains answer accuracy while controlling output time within acceptable limits

Inventive Principle:
Principle #35Parameter changes

Data Source

PatentUS11316987B2Voice information processing apparatus and recording medium that provide information in response to user question
Publication Date: 2022.04.26 KONICA MINOLTA INC
  • US11316987B2 patent drawing
  • US11316987B2 patent drawing
  • US11316987B2 patent drawing

AI summary

A voice information processing apparatus includes: a hardware processor that: receives a user question; acquires answer information responsive to the received question; acquires state information on a user state; and selects an output mode of the answer information from among a plurality of output modes, based on the answer information and the state information, the plurality of output modes including a voice output mode; and an output device that outputs the answer information in the selected output mode.