Voice Quality Determination via Packet Loss and Delay Analysis

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Solution Overview

Problem

Traditional methods for determining voice quality in VOLTE calls are time-consuming and costly, especially when assessing network issues, which can lead to reduced customer satisfaction and increased risk of losing customers due to inefficiencies in network maintenance.

Innovation Solution

A system that determines voice quality in real-time by capturing packet loss and delay data during a test call, calculating an Estimated Mean Opinion Score (EMOS), and providing results to mobile network operators without the need for expensive licensed software, allowing for faster decision-making and reduced costs.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Measurement precision

If traditional methods are used to determine voice quality in VOLTE calls, then measurement precision can be achieved, but the process is time-consuming and costly

Engineering Contradiction:
Improvevoice quality measurementVSAvoidtime consumption
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The patent replaces traditional mechanical/manual voice quality assessment methods with an automated computer-based system that processes packet data. The system uses software algorithms to calculate voice quality metrics (MOS score) automatically from packet loss and delay measurements, eliminating the need for manual testing and expensive licensed software while reducing time consumption.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables self-service voice quality measurement by allowing network operators to independently monitor and assess voice quality using freely available tools. The patent provides open-source software that can be deployed without requiring expensive licensed software, enabling operators to self-monitor network performance and identify issues without external intervention.

Inventive Principle:
Principle #25Self-service

2Measurement precision

If traditional voice quality assessment methods are used, then accurate measurement can be obtained, but network maintenance efficiency is reduced

Engineering Contradiction:
Improvevoice quality assessmentVSAvoidnetwork maintenance efficiency
Core Design Contradiction:
Measurement precisionVSProductivity

Solution Approach 1:

The patent implements continuous voice quality monitoring throughout the call duration rather than relying on periodic or post-call assessments. The system continuously measures packet loss and delay in real-time, providing ongoing voice quality data that enables immediate network maintenance actions and improves overall network maintenance efficiency.

Inventive Principle:
Principle #20Continuity of useful action

Solution Approach 2:

The system provides real-time feedback on voice quality metrics to network operators during active calls. By continuously monitoring packet loss and delay and calculating MOS scores on-the-fly, the system enables operators to receive immediate feedback on network performance and take corrective actions to maintain high voice quality standards.

Inventive Principle:
Principle #23Feedback

3Measurement precision

If expensive licensed software is used for voice quality determination, then measurement accuracy is ensured, but costs increase

Engineering Contradiction:
Improvevoice quality determinationVSAvoidcost
Core Design Contradiction:
Measurement precisionVSLoss of energy

Solution Approach 1:

The patent replaces expensive, long-term licensed software with free, open-source tools that can be deployed without ongoing licensing costs. The system uses freely available software components for packet capture and analysis, eliminating the need for costly commercial software while maintaining measurement accuracy through robust open-source algorithms.

Inventive Principle:
Principle #27Cheap short-living objects (Disposable)

Solution Approach 2:

The system creates functional copies of expensive licensed software using free open-source alternatives. Instead of purchasing and deploying costly commercial voice quality assessment tools, the patent uses open-source software that replicates the necessary measurement and analysis capabilities, significantly reducing costs while maintaining measurement precision.

Inventive Principle:
Principle #26Copying

Data Source

PatentUS20240333832A1Method of determining voice quality of voice call and system for using the same
Publication Date: 2024.10.03 RAKUTEN SYMPHONY INC
  • US20240333832A1 patent drawing
  • US20240333832A1 patent drawing
  • US20240333832A1 patent drawing

AI summary

A voice quality determination system includes a display; a non-transitory computer readable medium configured to store instructions thereon; and a processor connected to the non-transitory computer readable medium and the display. The processor is configured to execute the instructions for receiving voice data of a voice call made over a network of a mobile network operator, the voice data being divided into packets for transmission in the network. The processor is configured to execute the instructions for, in response to receiving the voice data, determining a voice quality of the voice call based on: a packet loss indicating a packet of the packets failing to be transmitted during the transmission and a delay that occurred during the transmission. The processor is further configured to execute the instructions for instructing the display to display a result of a determination of the voice quality.