Voice Recognition System for Satellite Content Ordering

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Solution Overview

Problem

Satellite television users often miss opportunities to record content of interest due to their location or lack of information about new programming offerings, as they may not be aware of available content or unable to access it from their recording device.

Innovation Solution

A voice recognition system allows users to order content through an interactive interface, enabling communication between a phone device and a voice menu system to select and record content, which is then transferred to a user device for live or on-demand recording.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Ease of operation

If users use traditional satellite television interfaces to order content, then content can be recorded, but users must be physically located at the recording device and manually navigate the interface

Engineering Contradiction:
ImproveContent ordering convenienceVSAvoidInterface interaction complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The patent replaces manual mechanical interface navigation (remote control button pressing, menu browsing) with voice recognition technology. Users speak natural language commands to order content, and the system converts speech to text and processes the request automatically, eliminating the need for complex manual interface interactions.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system enables users to independently order content through voice commands without requiring assistance or complex navigation. The voice menu system automatically interprets user intent, searches for content, and completes the ordering process, allowing users to serve themselves efficiently from any location.

Inventive Principle:
Principle #25Self-service

2Loss of information

If users are not informed about new programming offerings, then content can be broadcast, but users miss opportunities to record content of interest

Engineering Contradiction:
ImproveInformation about available contentVSAvoidContent recording opportunity
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The system implements feedback mechanisms where users receive information about new programming offerings through the voice menu system. The system provides content recommendations, broadcasting schedules, and availability information based on user preferences and viewing history, ensuring users are informed about content they may be interested in recording.

Inventive Principle:
Principle #23Feedback

3Adaptability or versatility

If users are not located at the recording device, then mobility is improved, but users cannot access the interface to order content

Engineering Contradiction:
ImproveUser location flexibilityVSAvoidContent ordering accessibility
Core Design Contradiction:
Adaptability or versatilityVSEase of operation

Solution Approach 1:

The patent introduces a voice recognition system as an intermediary between the user and the content ordering interface. The voice menu system acts as a mediator that receives voice commands from users anywhere, processes the content ordering requests, and communicates with the recording device system, eliminating the need for users to be physically present at the device.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS10827066B2Method and system for ordering content using a voice menu system
Publication Date: 2020.11.03 DIRECTV LLC
  • US10827066B2 patent drawing
  • US10827066B2 patent drawing
  • US10827066B2 patent drawing

AI summary

A method and system for ordering content includes a voice menu system and a phone device communicating a phone signal to the voice menu system. The voice menu system determines the phone number associated with the phone device through the phone signal and generates a voice prompt for recording a content selection from the voice menu system. The phone device selects a recording content option. The voice menu system generates prompts for determining a content title. The phone device selects a content title by communicating a selection signal to the voice menu system. The voice menu system enables a content recording at a recording device in response to the selection signal.