Voice Routine Management With Conflict Resolution and Priority Queues
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Solution Overview
Problem
Existing voice service devices are limited to reactive interactions and lack the capability for proactive voice routines, which are essential for enhancing user interaction and task execution in various environments, particularly in caregiving settings, and face challenges in configuration and conflict resolution during customization.
Innovation Solution
A voice assistance system that integrates remote server control with user devices to manage proactive and reactive voice routines, allowing pre-configuration, customization, and conflict resolution through queuing and priority management, leveraging machine learning for user similarity and routine optimization.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If voice service devices are configured to provide only reactive interactions, then device simplicity is maintained, but user interaction capability and task execution efficiency are limited
Solution Approach 1:
The system segments functionality by separating proactive routine management from reactive voice processing. A remote server handles routine definition, storage, and conflict resolution, while local devices execute routines and process voice commands. This segmentation enables enhanced user interaction capabilities without proportionally increasing device complexity.
Solution Approach 2:
A remote server acts as an intermediary between users and voice devices, managing proactive routines, resolving conflicts, and optimizing execution. This intermediary handles the complexity of proactive interactions centrally, allowing individual devices to remain relatively simple while benefiting from advanced interaction capabilities.
2Productivity
If multiple voice routines are configured on devices, then task execution options increase, but conflicts between routines may arise
Solution Approach 1:
The system implements feedback mechanisms where the remote server continuously monitors routine execution status, detects conflicts between multiple routines, and dynamically adjusts execution schedules. This feedback loop ensures that task execution efficiency is maintained while preventing reliability issues from routine conflicts.
Solution Approach 2:
The remote server performs preliminary conflict analysis and resolution before routines are executed on devices. By pre-processing routine definitions, identifying potential conflicts, and establishing execution priorities in advance, the system enables efficient multi-routine execution without compromising reliability during actual task performance.
3Adaptability or versatility
If proactive voice routines are implemented, then user interaction and task execution are enhanced, but configuration complexity increases
Solution Approach 1:
The system enables self-service configuration where users can define and manage their own proactive routines through simple interfaces, and the remote server automatically handles complex tasks like conflict detection, schedule optimization, and cross-device coordination. This approach enhances voice interaction capability while keeping configuration simple for end users.
4Ease of operation
If voice routines are customized for individual users, then user-specific task execution improves, but system complexity increases
Solution Approach 1:
The remote server provides universal routine management capabilities that serve multiple users and devices simultaneously. A single centralized system handles customization for individual users, conflict resolution across devices, and execution coordination, enabling user-specific functionality without proportionally increasing overall system management complexity.
Data Source
AI summary
Provided is a voice assistance system with proactive routines that couples a remote server and respective user voice interactive devices to deliver a complete experience to the end user of the device. The user devices can be managed by groups and/or associated entities who manage voice services for their users. For example, the entities can provide pre-configured voice routines that perform actions on behalf of their users. The voice assistance system can also allow users to customize these routines to improve day to day operation. In addition, external services and/or providers can be linked to the system and allowed to define routines that have external system dependencies. Avoiding and managing conflicts in this environment becomes quite challenging. Some approaches use execution queues and priority, others invoke time slices and limitations on assignment of routines to time slices to resolve these issues, among other examples.