Voice and Signaling Integration in Communication Networks
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Solution Overview
Problem
Current knowledge systems face challenges in providing timely and complex responses due to the limitations of terminal devices and the complexity of queries, leading to increased time intervals and the need for multiple device involvement, especially when dealing with external devices lacking data transmission capabilities.
Innovation Solution
A communication network system that combines voice and signaling over a single channel by generating a connection context, receiving signals indicative of requests, and executing commands, allowing external devices to access additional functionalities through embedded signals within the voice communication channel, using machine-learning models to process and respond to queries efficiently.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Adaptability or versatility
If multiple terminal devices are involved to handle complex queries, then the capability to resolve queries is improved, but the time interval between query and response increases
Solution Approach 1:
The patent segments the communication channel into multiple functional layers (voice channel, signaling channel, data channel) that operate simultaneously. This allows complex queries to be processed by multiple terminal devices through dedicated signaling channels while voice communication continues uninterrupted, thereby maintaining query resolution capability without increasing response time.
Solution Approach 2:
The patent adds a temporal dimension by enabling parallel processing of voice and signaling data streams. Multiple terminal devices can process different aspects of a query simultaneously through separate signaling channels, rather than sequentially handoff-ing the same voice channel, thus reducing overall response time while maintaining versatility.
2Device complexity
If a single communication channel is used for voice communication, then the simplicity of the communication system is maintained, but the functionality available to external devices is limited
Solution Approach 1:
The patent merges multiple communication functions (voice transmission, signaling, data exchange) into a single integrated communication channel. Different types of data are multiplexed within the same channel using distinct protocols and formats, allowing external devices to access diverse functionalities without requiring multiple separate communication infrastructure components.
Solution Approach 2:
The communication channel is designed as a universal interface that can carry multiple types of traffic (voice, signaling, data) simultaneously. External devices can leverage this multi-functional channel to perform various operations including voice communication, device control, and data exchange, thereby extending functionality without increasing system structural complexity.
3Device complexity
If external devices lack data transmission capabilities, then the simplicity of the external devices is maintained, but their ability to access additional functionalities is restricted
Solution Approach 1:
The patent introduces an intermediary signaling protocol that enables external devices without native data transmission capabilities to access additional functionalities. The signaling channel acts as a mediator, translating simple device inputs into complex control commands that the network can process, thereby extending functional access without requiring the external device itself to become more complex.
Data Source
AI summary
A computing device of a communication network may generate a first connection context that can manage a first voice connection between a first device and a second device. A signal may be received over the first connection context indicative of a request by the first device. In response, the computing device may connect the first device to a second connection context that can manage a second voice connection between the first device and an automated service such as a communication bot. The first device can transmit natural language requests to the automated service. The automated service facilitates execution of the natural language requests by the computing device.