Voice to Text Transcription for Vehicle Command Centers

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Solution Overview

Problem

Communications between vehicles and command centers often face difficulties in understanding voice commands due to the limitations of existing technologies, necessitating a method to enhance clarity and accuracy.

Innovation Solution

A system and method that involves converting voice communication data into text data, transmitting this text data between vehicles and command centers, and confirming the accuracy of the text representation through a computing system with a video monitor system, utilizing transmission identifiers to ensure correct information exchange.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If voice communication data is transmitted between vehicle and command center, then communication capability is established, but understanding accuracy deteriorates

Engineering Contradiction:
Improvecommunication understanding accuracyVSAvoidvoice communication clarity
Core Design Contradiction:
ReliabilityVSLoss of information

Solution Approach 1:

The patent introduces text data as an intermediary medium between voice communication and understanding. The computing system converts voice communication data into text data, which serves as a mediator that both parties can accurately comprehend. The text data is transmitted along with the voice data, allowing recipients to read and verify the communication content, thereby resolving the ambiguity and understanding errors inherent in pure voice communication.

Inventive Principle:
Principle #24Intermediary (Mediator)

Solution Approach 2:

The patent implements a confirmation mechanism where the receiving party can request confirmation of text data accuracy. The sending party receives feedback about whether the text representation accurately reflects the voice communication intent, and can request retransmission or correction if errors are detected. This feedback loop continuously improves communication understanding accuracy.

Inventive Principle:
Principle #23Feedback

2Reliability

If text data is added to voice communication, then understanding accuracy is improved, but communication complexity increases

Engineering Contradiction:
Improvecommunication understanding accuracyVSAvoidcommunication system complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The computing system automatically performs voice-to-text conversion without requiring manual intervention from operators. The system self-manages the transcription process, automatically generating text data from voice communication data and transmitting it alongside the original voice data. This automation reduces operational complexity while maintaining improved communication accuracy.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The computing system performs multiple functions: it processes voice communication data, converts it to text data, transmits both forms of data, and handles confirmation requests. This multi-functional approach consolidates complexity into a single system rather than requiring separate systems for each function, thereby managing overall system complexity while achieving improved communication reliability.

Inventive Principle:
Principle #6Universality (Multi-functionality)

3Measurement precision

If voice communication is used between vehicle and command center, then communication speed is maintained, but information accuracy deteriorates

Engineering Contradiction:
Improveinformation accuracyVSAvoidcommunication time
Core Design Contradiction:
Measurement precisionVSLoss of time

Solution Approach 1:

The computing system performs voice-to-text conversion in parallel with or immediately following voice data transmission, rather than sequentially. The text data is prepared and transmitted alongside the voice data, so both forms of communication arrive at the recipient simultaneously. This preliminary preparation of text data ensures that accuracy improvement does not come at the cost of increased communication time.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentUS7733903B2Text transcriptions for voice communications
Publication Date: 2010.06.08 X CORP
  • US7733903B2 patent drawing
  • US7733903B2 patent drawing
  • US7733903B2 patent drawing

AI summary

A method and system for converting a voice communication to a text transcription. The method comprises receiving by a computing system in a control command center, a first transmission identifier from a vehicle. The first transmission identifier identifies the vehicle. The computing system receives voice communication data for the vehicle from a user in the control command center. A software application within the computing system converts the voice communication data into text data. The computing system transmits the voice communication data, a first copy of the text data and a second transmission identifier to the vehicle. The second transmission identifier identifies the control command center. The computing system receives a confirmation request from the vehicle to confirm if the text data comprises correct information related to the voice communication data. The confirmation request is displayed on a video monitor system. The computing system transmits confirmation data to the vehicle.