Voice-Enabled Device Platform Shifting for Secure Web Input
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Solution Overview
Problem
Existing voice-enabled computing devices face challenges with cumbersome and erroneous voice input, especially for uncommon words, and security issues with sensitive data storage, particularly in public settings.
Innovation Solution
A system and method for shifting communications from a voice-enabled platform to a web-enabled platform, allowing input through non-voice means such as web interfaces, ensuring secure and efficient data exchange.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If voice input is used for data entry, then ease of operation is improved, but measurement precision deteriorates due to erroneous capture of uncommon words
Solution Approach 1:
The patent introduces a smartphone as an intermediary device between the user and the voice-enabled computing device. The smartphone captures voice input, processes it through its own voice recognition system, and transmits the processed data back to the voice-enabled device. This intermediary approach leverages the smartphone's superior voice recognition capabilities to improve input accuracy while maintaining the hands-free convenience of voice input.
Solution Approach 2:
The patent replaces the direct voice recognition system of the voice-enabled computing device with the voice recognition system of a smartphone. By substituting one recognition system for another (specifically, replacing a less accurate system with a more accurate one), the patent improves measurement precision while preserving the ease of voice-based operation.
2Ease of operation
If voice input is used for sensitive information, then ease of operation is improved, but object-affected harmful factors worsen due to potential overhearing
Solution Approach 1:
The smartphone acts as a private intermediary that captures and processes sensitive voice input in a secure manner. The processed data is then transmitted to the voice-enabled device without requiring the user to speak sensitive information aloud in public spaces. This intermediary approach maintains the convenience of voice input while mitigating the privacy risks associated with public voice communication.
3Productivity
If extensive voice input is required, then productivity is improved for simple tasks, but loss of time increases due to repetition and errors
Solution Approach 1:
The smartphone intermediary processes voice input once and transmits the processed data to the voice-enabled device, eliminating the need for repetitive voice input and subsequent error correction. This approach improves overall productivity by reducing the time spent on repeated attempts and corrections.
Solution Approach 2:
The smartphone performs preliminary voice recognition and data processing before transmitting information to the voice-enabled device. By completing the recognition task in advance with a more accurate system, the patent prevents errors from occurring in the first place, thereby eliminating the need for time-consuming corrections.
Data Source
AI summary
A system allowing user/system interaction sessions on voice-enabled computing devices (VECDs) to be shifted from a voice-based interface to a non-voice-based (such as a text/web-based) interface. Accordingly, easy and convenient data input, receipt and recognition is provided in a manner that is not likely to frustrate users, that accommodates a broad range of data needs, and/or that avoids confidentiality issues associated with the use of voice input and data security issues associated with the storage of medical/health or other sensitive data. The system recognizes a platform-shifting command via a voice-based interface, gathers any required information (such as a telephone number or e-mail address) for continuing the communications session on another platform, and then sends a text/email/other message including a URL/hyperlink usable to initiate a communications session on a different communications platform and continue a voice-based interaction session on a non-voice-based communications platform.