VoIP Error Notification via IPTV Display

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Solution Overview

Problem

Current voice communication systems do not provide immediate call failure notifications to call destinations, instead relying on call logs or voicemail messages, and lack integration with other services for unified notifications.

Innovation Solution

A system that filters voice over internet protocol (VoIP) communication errors and transmits notifications to consumer IPTV devices via an IPTV system, using a VoIP processor, error capture, filter, management interface, notifier, and mediation database to identify and display error messages on IPTV devices when predefined criteria are met.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of time

If voice communication systems use traditional notification methods (call logs or voicemail), then system simplicity is maintained, but notification timeliness deteriorates

Engineering Contradiction:
Improvenotification timelinessVSAvoidsystem complexity
Core Design Contradiction:
Loss of timeVSDevice complexity

Solution Approach 1:

The patent introduces an intermediary notification system that bridges voice communication failures and visual alerting. When a VoIP call fails, the system captures the error message and transmits it through an intermediary notification mechanism (such as SMS, email, or visual display) to reach the destination user. This intermediary layer enables timely notification without requiring direct modification of the core voice communication infrastructure.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Reliability

If voice communication systems provide immediate error notifications, then communication reliability is improved, but device complexity increases

Engineering Contradiction:
Improvecommunication reliabilityVSAvoidsystem complexity
Core Design Contradiction:
ReliabilityVSDevice complexity

Solution Approach 1:

The patent segments the notification function into distinct modular components: error capture module, message formatting module, transmission module, and display module. Each component performs a specific function independently, allowing the system to achieve reliable error notification while maintaining manageable complexity through functional decomposition. The segmentation enables selective activation of notification channels based on error type and user preferences.

Inventive Principle:
Principle #1Segmentation

3Adaptability or versatility

If telecommunication services are linked together for unified notifications, then notification versatility is improved, but system complexity increases

Engineering Contradiction:
Improvenotification versatilityVSAvoidsystem complexity
Core Design Contradiction:
Adaptability or versatilityVSDevice complexity

Solution Approach 1:

The patent implements a universal notification interface that can deliver error messages through multiple communication channels (visual displays, SMS, email, audio alerts) using a single unified system architecture. The notification engine is designed to be service-agnostic, capable of handling errors from VoIP, video conferencing, and other telecommunication services through the same mechanism. This multi-functionality approach enables versatile notification delivery without proportionally increasing system complexity.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Data Source

PatentUS9461845B2Methods and apparatus to provide voice communication error notifications
Publication Date: 2016.10.04 SBC KNOWLEDGE VENTURES LP
  • US9461845B2 patent drawing
  • US9461845B2 patent drawing
  • US9461845B2 patent drawing

AI summary

Methods and apparatus to provide voice communication inoperative condition notifications are disclosed. An example method includes detecting an inoperative condition associated with a called voice over internet protocol device, comparing the inoperative condition to a criterion, and forwarding an inoperative condition notification for display on a display device associated with the called voice over internet protocol device when the criterion is satisfied.