VR Quote-to-Cash Interface via Spatial Interaction
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Solution Overview
Problem
Current quote-to-cash systems lack the ability to seamlessly interface with users through virtual or augmented reality, limiting user interaction and context in sell-side business functions.
Innovation Solution
A virtual reality client device provides a VR/Augmented Reality interface that allows users to initiate and complete quote-to-cash actions, such as product configuration and asset-based ordering, by interacting with scene elements that correspond to specific parameters, and updates the scene with output from the quote-to-cash system.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If users access quote-to-cash system via traditional web or mobile interface, then system functionality is accessible, but user interaction context and immersion are limited
Solution Approach 1:
The patent transitions from traditional 2D web/mobile interfaces to immersive 3D virtual reality interfaces. Users interact with quote-to-cash functions through three-dimensional virtual environments, product visualizations, and spatial interfaces, adding a dimensional layer that enhances contextual understanding and engagement while maintaining system functionality.
2Adaptability or versatility
If 3D product configuration tools are implemented, then product visualization is enhanced, but seamless integration with quote-to-cash system actions is lost
Solution Approach 1:
The patent merges previously separate functionalities into a unified virtual reality interface. Product configuration, quoting, pricing, contract generation, and billing functions are integrated within the same immersive environment, allowing users to perform end-to-end quote-to-cash actions without transitioning between different systems or interfaces.
Solution Approach 2:
The virtual reality interface serves multiple functions simultaneously - it acts as a product configurator, quote generator, contract reviewer, and billing interface. This multi-functional approach eliminates the need for separate tools while maintaining full quote-to-cash system capabilities.
3Productivity
If virtual reality interface is implemented for quote-to-cash actions, then user immersion and context are enhanced, but system accessibility and interface simplicity may be reduced
Solution Approach 1:
The patent introduces virtual reality avatars as intermediaries that guide users through quote-to-cash processes. These virtual agents provide contextual assistance, explain functions, and simplify interactions within the complex virtual environment, making the system more accessible while maintaining immersive capabilities.
Data Source
AI summary
This disclosure relates to a system, method, and computer program that enables users to initiate quote-to-cash system actions and receive quote-to-cash system output via a virtual/augmented reality interface. A virtual reality client device provides a virtual/augmented reality user interface via which the user can initiate one of a plurality of quote-to-cash action requests, such as requesting a quote or configuring a product. In response to the user selecting a quote-to-cash action, the client device displays a virtual/augmented scene with graphical images that correspond to parameters of a quote-to-cash action. The user is able to specify parameters for the quote-to-cash action by interacting with these images in the virtual/augmented reality scene. The client device then calls the quote-to-cash system with the specified parameters, as determined by the user's interaction with virtual/augmented reality scene, and receives a quote-to-cash output from the quote-to-cash system, which is subsequently reflected in the virtual/augmented reality scene.