Waiting Status Indicator for Mixed Input Messaging

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Solution Overview

Problem

Existing communication technologies, such as those described in Patent Literature 1, fail to notify users about the status of counterpart users, making it difficult for users to determine if the other user is waiting for a message, leading to discomfort in message exchange situations.

Innovation Solution

An information processing apparatus and method that includes an output control unit to display a waiting status indicator for a sound input user based on detected speech, allowing text input users to ascertain the waiting status of sound input users, using a server to analyze speech properties and calculate a reply time limit, and adjust the display accordingly.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If text-to-sound conversion technology is used for message exchange, then communication between users is enabled, but users cannot ascertain the waiting status of counterpart users

Engineering Contradiction:
Improvewaiting status informationVSAvoiduser convenience in message exchange
Core Design Contradiction:
Loss of informationVSEase of operation

Solution Approach 1:

The patent implements a feedback mechanism where the terminal detects speech input from the first user and generates feedback information indicating the waiting status. This feedback is then transmitted to and displayed on the second user's terminal, allowing real-time awareness of the counterpart's status without disrupting the message exchange flow.

Inventive Principle:
Principle #23Feedback

2Ease of operation

If no waiting status indication is provided, then the system remains simple, but users experience discomfort during prolonged waiting

Engineering Contradiction:
Improveuser convenienceVSAvoidwaiting time perception
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent introduces an intermediary feedback information element that mediates between the speech detection event and the user's psychological waiting experience. This intermediary component (the waiting status indication) translates the internal system state into visible information that alleviates user anxiety during waiting periods.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS11100944B2Information processing apparatus, information processing method, and program
Publication Date: 2021.08.24 SONY GROUP CORP
  • US11100944B2 patent drawing
  • US11100944B2 patent drawing
  • US11100944B2 patent drawing

AI summary

There is provided an information processing apparatus, information processing method, and program capable of causing convenience in a situation in which messages are exchanged between users to be improved. The information processing apparatus includes: an output control unit that controls an output of information indicating a waiting status of a first user in relation to a reply from a second user who uses a text input, on a basis of detection of speech of the first user who uses a sound input. Input messages are exchanged between the first user and the second user.