Digital Wallet Rules Engine for Casino Table Ticketing
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Solution Overview
Problem
Casinos face challenges in facilitating seamless transitions between electronic gaming machines (EGMs) and table games due to disparities in wagering currencies, with EGMs using cash or tickets and table games using chips, requiring players to convert between these forms at the casino cage, disrupting the gaming experience.
Innovation Solution
A table ticketing system that allows players to redeem tickets for chips or chips for tickets at table games, utilizing a computing device with a display, ticket reader, and RFID sensors to facilitate transactions, and integrating with a mobile wallet system for casino loyalty programs.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Ease of operation
If players use traditional chip exchange at the casino cage, then currency conversion between EGMs and table games is possible, but player convenience deteriorates and wait time increases
Solution Approach 1:
The patent introduces a digital wallet system as an intermediary between EGMs and table games. The digital wallet stores value and acts as a mediator, allowing players to withdraw from EGMs to the digital wallet and then deposit to table games without physically going to the cage. This intermediary system resolves the contradiction by eliminating the need for direct cage interaction while maintaining currency conversion capability.
Solution Approach 2:
The patent replaces the mechanical chip exchange process at the cage with an electronic/digital transaction system. Instead of physical chip delivery and manual counting, the system uses digital wallet technology with electronic records of value transfer. This substitution eliminates the time-consuming physical exchange process while maintaining the essential function of currency conversion.
2Ease of manufacture
If players physically exchange cash for chips at the table, then chip acquisition is possible, but transaction complexity and dealer workload increase
Solution Approach 1:
The patent replaces the manual cash-for-chip transaction process with an electronic system. The digital wallet communicates electronically with the table game system, automatically crediting the player's digital chip balance without requiring physical cash handling, counting, or verification by the dealer. This substitution simplifies the transaction process while eliminating the complexity of manual cash processing.
Solution Approach 2:
The system enables self-service chip acquisition through the digital wallet. Players can independently complete the deposit transaction by presenting their device at the table, and the system automatically processes the transaction and credits chips to their account. This eliminates the need for dealer intervention in the transaction process, reducing both complexity and workload.
3Stability of the object's composition
If the casino maintains separate cash and chip systems, then traditional gaming operations are preserved, but system integration and player experience deteriorate
Solution Approach 1:
The digital wallet system serves multiple functions: it stores value, enables withdrawals from EGMs, facilitates deposits to table games, and tracks player activity. This multi-functional system replaces the need for separate cash and chip management systems while maintaining compatibility with both EGM and table game operations. The universal digital wallet resolves the contradiction by providing a single system that performs all necessary functions.
Solution Approach 2:
The digital wallet acts as an intermediary layer between the traditional cash/chip systems and modern digital transactions. It maintains stability by preserving the essential functions of value storage and transfer while adding adaptability through electronic communication capabilities. The intermediary system allows traditional operations to continue while integrating modern technology for improved player experience.
Applied Scientific Principles
This section explains which scientific principles are used to turn an abstract innovation direction into a practical engineering solution.
Function Achieved in This Case
Enables cashless transactions at table games, enhancing player convenience and reducing wait times by allowing direct conversion of tickets to chips or vice versa, and integrating loyalty rewards through a mobile wallet system.
Implementation Method 1
RFID sensors to facilitate transactions
Data Source
AI summary
A system for configuring a digital wallet application for implementing a casino player loyalty program includes a memory storing reward configuration data associated with digital wallet awards and a processor configured to: (a) provide an award type user interface for receiving player loyalty award types; (b) receive award type data corresponding to one or more selected player loyalty award types; (c) provide an award threshold user interface for receiving at least one indication corresponding to player loyalty award thresholds; (d) receive award threshold data corresponding to one or more selected player loyalty award thresholds; (e) provide an award trigger user interface for receiving player loyalty award triggers; (f) receive award trigger data corresponding to selected player loyalty award triggers; and (g) configure a rules engine for a mobile wallet based, at least in part, on the award type data, the award threshold data and the award trigger data.


