Wayfinding Display Using Boarding Pass Barcode Scanning
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Solution Overview
Problem
Conventional Flight Information Displays (FIDS) systems are inefficient for users to locate specific flight information, as they often require time-consuming searches across multiple displays or pages, and lack interactive capabilities to provide personalized or relevant information to users.
Innovation Solution
A low-cost display system integrated with a machine-readable marking reader, such as a barcode scanner, that allows travelers to scan their boarding passes to receive and display personalized flight information and wayfinding directions, including the shortest path to their destination within the airport, using a network of connected displays.
Engineering Contradictions & Design Principles
Engineering Contradiction Analysis
1Quantity of substance
If multiple display groups are used to show flight information, then the quantity of flight information displayed is improved, but the time required to locate specific flight information increases
Solution Approach 1:
The system enables self-service by allowing passengers to scan their boarding passes to automatically retrieve and display their specific flight information on nearby displays, eliminating the need for manual searching through multiple display groups
Solution Approach 2:
The system provides feedback by using the scanned boarding pass data to dynamically update the display content, showing the passenger's specific flight information immediately after scanning
2Area of stationary object
If a single display shows multiple pages of flight information, then the area used is reduced, but the time to locate specific flight information increases
Solution Approach 1:
Passengers use their boarding passes as keys to automatically access their specific flight information on the display, eliminating the need to manually navigate through multiple pages
Solution Approach 2:
The system prepares and pre-positions the passenger's specific flight information on the display before they need it, by automatically retrieving it after the boarding pass scan
3Device complexity
If conventional FIDS systems are used, then the device complexity is reduced, but the ease of operation for finding specific information deteriorates
Solution Approach 1:
The system adds minimal complexity by integrating barcode scanners and display controls, while dramatically improving ease of operation through automated information retrieval based on boarding pass scanning
Solution Approach 2:
The boarding pass serves as an intermediary that carries passenger identification and flight information, enabling the system to automatically retrieve and display the correct information without complex user input
4Device complexity
If static graphical depictions of airport layout are provided, then the device complexity is reduced, but the ease of operation for navigation deteriorates
Solution Approach 1:
The system transforms static airport layout graphics into dynamic, interactive displays that automatically update based on the passenger's scanned boarding pass and real-time location, providing personalized navigation instructions
Solution Approach 2:
The navigation system serves itself by automatically determining the passenger's destination from the boarding pass and calculating optimal routes without requiring manual input or complex user interaction
Data Source
AI summary
A low-cost display unit that displays wayfinding information to a traveler in a public travel-related area is disclosed and may include a communication interface that facilitates receiving of travel-related information, a machine-readable marking reader that determines the presence of a travel document having one or more machine readable markings, scans the one or more machine-readable markings, and decodes the scanned one or more machine-readable markings, wherein the one or more machine-readable markings contain encoded traveled-related information pertaining to the traveler; and a display control unit that receives the decoded one or more machine-readable marking, determines the traveler's destination in the public travel-related area from the decoded one or more machine-readable markings, determines the path that the traveler should travel to reach the destination, and displays the determined path to the traveler on the low-cost display unit.