Wearable Garment With Machine-Readable Codes For Hands-Free Service Control

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Solution Overview

Problem

Service technicians face challenges in efficiently accessing and controlling diagnostic and repair tutorials while servicing complex electronic or electro-mechanical systems, as their hands are often occupied with the system being serviced, limiting the speed and efficiency of troubleshooting and repair processes.

Innovation Solution

A wearable garment, such as a glove, with machine-readable codes (e.g., QR codes) that allow technicians to access and control information on the serviceable system using a camera and processor, enabling quick retrieval of diagnostic and repair information without needing to use their hands to operate a separate device.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If technicians use a separate device (smartphone or tablet) to access diagnostic and repair tutorials, then they can retrieve information about the system being serviced, but their hands are occupied and the process becomes less efficient

Engineering Contradiction:
Improveaccess to diagnostic and repair informationVSAvoidservice call efficiency
Core Design Contradiction:
Loss of informationVSProductivity

Solution Approach 1:

The patent combines the information access function directly into the serviceable system by placing machine-readable codes on the system components themselves. This merging eliminates the need for separate devices (smartphones or tablets) and allows technicians to access diagnostic and repair information by simply scanning codes with the system's own camera, thereby maintaining productivity while preventing information loss.

Inventive Principle:
Principle #5Merging (Combining)

2Ease of operation

If technicians manually operate a separate device to access tutorials, then they can control diagnostic and repair information, but the speed of troubleshooting is reduced

Engineering Contradiction:
Improvecontrol of diagnostic informationVSAvoidtroubleshooting time
Core Design Contradiction:
Ease of operationVSLoss of time

Solution Approach 1:

The patent replaces the manual mechanical operation of a separate device (typing, tapping, scrolling) with an automated optical recognition system. The camera automatically captures the machine-readable code, the processor decodes it, and the relevant information is displayed without requiring manual intervention. This substitution dramatically reduces troubleshooting time while maintaining ease of operation through simple scanning gestures.

Inventive Principle:
Principle #28Mechanics substitution (Replace mechanical system)

Solution Approach 2:

The system performs preliminary actions by pre-positioning machine-readable codes on relevant system components and pre-storing diagnostic and repair information within the system. When a technician scans a code, the information is already prepared and ready for immediate display, eliminating the time required to search or retrieve information during troubleshooting.

Inventive Principle:
Principle #10Preliminary action

3Ease of operation

If technicians need to use both hands for servicing the system, then they can work on complex electronic or electro-mechanical systems, but they cannot simultaneously operate a separate device for accessing tutorials

Engineering Contradiction:
Improvehands-free information accessVSAvoidaccess to service information
Core Design Contradiction:
Ease of operationVSLoss of information

Solution Approach 1:

The serviceable system performs self-service by containing its own information retrieval capability. The camera and processor within the system automatically capture and decode machine-readable codes without requiring external devices or manual data entry. This allows technicians to access service information hands-free while maintaining full capability to service complex electronic or electro-mechanical systems, preventing any loss of information access.

Inventive Principle:
Principle #25Self-service

Data Source

PatentUS11921935B1Gesture-based wearable device having coded commands
Publication Date: 2024.03.05 TOSHIBA GLOBAL COMMERCE SOLUTIONS INC
  • US11921935B1 patent drawing
  • US11921935B1 patent drawing
  • US11921935B1 patent drawing

AI summary

A method is performed by a garment configured to be worn when servicing a system. The garment has a machine-readable code positioned on the garment. The machine-readable code is associated with a command. The method includes positioning the machine-readable code for reading by a sensing device operable to recognize the machine-readable code and send a signal indicative of the command associated with the machine-readable code to a processor operable to implement the command.