Web Conference Audio Feedback System for Noise Management

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Solution Overview

Problem

During live web conferences, users often face distractions and disconnections due to background noise, as they are unaware whether others can hear their background noises, leading to unnecessary muting and distraction.

Innovation Solution

A system that monitors audio and video data during web conferences, analyzes user behavior, and provides contextual information to participants about their audio and video output, recommending whether to mute or unmute based on whether their background noise is audible to others.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Reliability

If users mute their audio during web conferences to avoid background noise, then audio quality for others is improved, but user participation and communication are reduced

Engineering Contradiction:
Improveaudio qualityVSAvoiduser participation
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The system provides real-time feedback to users about their background noise levels and whether they are audible to other participants. This feedback loop enables users to make informed decisions about muting, reducing unnecessary muting while maintaining audio quality when appropriate.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system automatically monitors and analyzes background noise levels, and provides recommendations for muting decisions. This self-service approach helps users manage their audio participation without manual intervention, balancing audio quality and participation automatically.

Inventive Principle:
Principle #25Self-service

2Productivity

If users remain unmuted to participate fully, then user participation is improved, but background noise distractions increase for other participants

Engineering Contradiction:
Improveuser participationVSAvoidbackground noise distractions
Core Design Contradiction:
ProductivityVSObject-affected harmful factors

Solution Approach 1:

The system continuously monitors background noise levels and provides real-time feedback to users about when their noise becomes audible to others. This enables users to adjust their muting status dynamically, participating fully when noise is low and muting when noise becomes distracting.

Inventive Principle:
Principle #23Feedback

Solution Approach 2:

The system proactively notifies users before their background noise becomes problematic for other participants. This preliminary warning allows users to mute themselves in advance, preventing noise distractions before they occur rather than reacting after the fact.

Inventive Principle:
Principle #10Preliminary action

3Loss of information

If the system provides real-time audio monitoring and feedback, then user awareness and participation are improved, but system complexity increases

Engineering Contradiction:
Improveuser awarenessVSAvoidsystem complexity
Core Design Contradiction:
Loss of informationVSDevice complexity

Solution Approach 1:

The system automatically performs audio monitoring, analysis, and feedback provision without requiring user configuration or intervention. This self-service approach handles the complexity internally while providing simple, actionable information to users, reducing the perceived complexity for end users.

Inventive Principle:
Principle #25Self-service

Solution Approach 2:

The system acts as an intermediary between the user's audio output and other participants, analyzing noise levels and providing recommendations. This intermediary layer manages the complexity of real-time audio analysis while presenting simplified guidance to users, shielding them from underlying system complexity.

Inventive Principle:
Principle #24Intermediary (Mediator)

Data Source

PatentUS20240129434A1Presenting contextual information regarding audio and/or video data output from a user device during a live web conference
Publication Date: 2024.04.18 INTERNATIONAL BUSINESS MACHINE CORPORATION
  • US20240129434A1 patent drawing
  • US20240129434A1 patent drawing
  • US20240129434A1 patent drawing

AI summary

A computer-implemented method, according to one embodiment, includes monitoring, during a live web conference, audio and video data associated with participants of the live web conference. The participants include at least a first participant and a second participant. The method further includes analyzing the first participant's behavior to determine whether to classify the first participant's behavior as being indicative of sound-aware actions, and presenting information, based on the analysis, on a first user device of the first participant regarding audio and/or video data output from the first user device. A computer program product, according to another embodiment, includes a computer readable storage medium having program instructions embodied therewith. The program instructions are readable and/or executable by a computer to cause the computer to perform the foregoing method.