Unified Web Console for Multi-Domain User Mobility Search

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Solution Overview

Problem

In large enterprises with multiple domains, administrators face cumbersome and inefficient processes when searching for user mobility information across disparate domains, requiring sequential access to multiple administrative consoles.

Innovation Solution

A web-based search console that allows administrators to search and retrieve user mobility information from multiple domains without logging into individual administration service consoles, utilizing IIS, ASP.NET, and administration API to facilitate centralized search and authentication.

Engineering Contradictions & Design Principles

VSEngineering Contradiction Analysis

1Loss of information

If administrators access multiple administrative consoles sequentially to search for user mobility information across multiple domains, then they can obtain the needed information, but the administrative process becomes cumbersome and time-consuming

Engineering Contradiction:
Improveuser mobility information retrieval completenessVSAvoidadministrative time
Core Design Contradiction:
Loss of informationVSLoss of time

Solution Approach 1:

The patent combines multiple domain administrative consoles into a single unified search interface. The search system aggregates user mobility information from multiple domains and presents it through one console, eliminating the need for administrators to sequentially access each domain's administrative console separately.

Inventive Principle:
Principle #5Merging (Combining)

Solution Approach 2:

The patent introduces a search system as an intermediary layer between the administrator and the multiple domain administrative consoles. This search system receives search requests, queries multiple domains behind the scenes, and returns consolidated results, shielding the administrator from the complexity of multiple domains.

Inventive Principle:
Principle #24Intermediary (Mediator)

2Ease of operation

If administrators log into each administration service console to locate user information, then they can access the information, but the process becomes unwieldy particularly when the administrator does not know which domain contains the information

Engineering Contradiction:
Improveinformation search convenienceVSAvoidmultiple domain console complexity
Core Design Contradiction:
Ease of operationVSDevice complexity

Solution Approach 1:

The search system provides a universal interface that can search across all domains simultaneously. Instead of requiring administrators to know which specific domain contains the information, the search system accepts a single search query and automatically searches all domains, returning results from any domain where the information is found.

Inventive Principle:
Principle #6Universality (Multi-functionality)

Solution Approach 2:

The patent extracts the domain identification complexity from the administrator's task. The search system independently handles the complexity of determining which domains to search and in what order, extracting this complexity away from the administrator and encapsulating it within the search system's automated process.

Inventive Principle:
Principle #2Taking out (Extraction)

3Reliability

If sequential login to successive domains is performed to search for information, then the administrator can locate the appropriate domain, but the administrative efficiency decreases

Engineering Contradiction:
Improveinformation search accuracyVSAvoidadministrative productivity
Core Design Contradiction:
ReliabilityVSProductivity

Solution Approach 1:

The search system performs preliminary actions by pre-establishing connections and search capabilities across multiple domains before the administrator needs to search. The system is pre-configured to access multiple domains, so when a search request is received, it can immediately query all domains without requiring sequential login and domain navigation.

Inventive Principle:
Principle #10Preliminary action

Data Source

PatentEP2381370B1Apparatus, and associated method, for obtaining mobility device information
Publication Date: 2018.10.24 BLACKBERRY LTD
  • EP2381370B1 patent drawingFigure 1
  • EP2381370B1 patent drawingFigure 2
  • EP2381370B1 patent drawingFigure 3~4

AI summary

An apparatus and associated method is provided for facilitating a search for user information in a multiple-domain communication scheme. A search is initiated by way of a web-based console. A search request causes search inquiries to be made to each of the domains of the multi-domain communication scheme. And, search results are provided also by way of a web-based console.